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eMember – prevent a customer paying twice for the same thing

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eMember – prevent a customer paying twice for the same thing

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 8 months ago by Sev.
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  • September 6, 2013 at 12:24 pm #9644
    Sev
    Member

    Hi

    I’ve had a few customers who have paid twice for the same product (I have eMember and eStore combined – and its an on-line course they are buying). Is there any way to either prevent this happening – or at least flag up to them (or me, the admin) that they already have bought this product? The only way I can see to check this is manually – but looking at my Paypal statement. Any ideas gratefully received. Thanks.

    September 7, 2013 at 4:06 am #57644
    admin
    Keymaster

    It is a little odd for a customer to go and buy the same product twice. Isn’t this something your customer should handle on their end? For example, if you went to amazon and you are buying one product that you purchased earlier, amazon is not going to say anything to you.

    Maybe, you can show the purchase history of the users/members so a user can look up what he/she purchased in the past. That way they will know what they purchased already. Here is the documentation for showing purchase history:

    http://www.tipsandtricks-hq.com/wordpress-membership/how-to-display-a-members-purchase-history-158

    The following post has info on how you can show the purcahse history of just your eStore customers (if you didn’t want any lingage with eMember):

    https://support.tipsandtricks-hq.com/forums/topic/feature-request-customer-history-available-to-customers-wo-emember

    September 8, 2013 at 7:49 am #57645
    Sev
    Member

    Hi. Thanks for the link to the shortcode showing purchase history. This should do the trick!

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