Tagged: Password Reset
August 26, 2016 at 6:25 pm #13682jwebadgilityMember
Is there a best practice for importing members from an excel/csv file – the import file I have does not include their passwords from the old system, so I will have to force users to set a password on their first login. What is recommended to handle such a case?
ThanksAugust 26, 2016 at 7:56 pm #74039wzpModerator
The “best practice,” would be to assign a random password to each user; after you import them, and then force each user to use the “Forgot Password” link, to reset their passwords.
The following is a standard practice after you have changed your user management system (or imported users to the system).
Send your users an email that says something like the following and tells them to reset their password.
1) We have switched to a new system which uses an industry standard practice for storing password.
2) So you need to reset your password before you can log into the system.
3) You can go to the member’s login page (share the link to the login page) and use the password reset link to reset your password.
4) After you log into the site, you can go to the profile edit page and update your password to something different.October 21, 2017 at 11:02 pm #74040gbkovacsMember
I am attempting to bulk load or members (finally) on a staging site, my test did not require me to reset my password. The email that came had my username and password but no link. I could not find an option for his. In the post below you mention forcing each uses to do this.
Any guidance is appreciated.
The “best practice,” would be to assign a random password to each user; after you import them, and then force each user to use the “Forgot Password” link, to reset their passwords.October 22, 2017 at 12:12 pm #74041wzpModerator
…my test did not require me to reset my password. The email that came had my username and password but no link.
How did you manage to do that, with eMember? Were you possibly confusing this with the WordPress (not eMember) login?October 23, 2017 at 6:36 pm #74042gbkovacsMember
No, I am only using eMember and don’t create WordPress user accounts. I am using the bulk load tool. I created the CVS per the online directions. I tried to set the user as both active and pending but it behaves the same way for both values.
The test site is [http://0ea.ae5.myftpupload.com]
I keep thinking I am missing an option. How do you ‘force’ a password reset?
I did modify the eMember to direct to a page for finishing registration when you join. But when a new member joins you do get a link in your email.
I bulk loaded a fresh test member to make sure it wasn’t because I was reloading my name. This is the mail I receive when I bulk load someone for the first time. The login works, but I didn’t see any option for forcing a reset once they do log-in.
FABA email@example.com via a2nlwpweb160.prod.iad2.secureserver.net
1:23 PM (51 minutes ago)
Dear Test User
You have reset your password.
Thank YouOctober 23, 2017 at 10:58 pm #74043adminKeymaster
That email you got is already AFTER a password reset.
You can’t force a reset after a log in (there is no need for it). If the login is working fine then nothing needs to be done.
You just put a message in the outgoing email and that tells them that they can change the password from the edit profile page.
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