eMember – Password Reset sending wrong Username

[andyW]

Hi

I am currently experiencing a strange problem.

I am running Members v8.5.2 & WordPress 3.5.1. (with a few other plugins, like WP-Ecommerce, Buddy press, Contact Form 7, User Online)

So, if a user clicks forgot password – I’ve got it so they are taken to a page instead of the pop up, they enter their email, and get sent an email (which I have got, but others are saying they are not receiving).

But the main problem is, the email gets sent with Username and Password – however, the Username sent is not the username of the account, it creates a new one and creates a new password.

So, for example the Username and Password for the test account I just tried was

David

changeme

The email sent back:

Username: M45738475348

Password: 0woMQa3CG12y

These new details do log me into an account, but not the ‘david’ one.

In my options, I do have ticked ‘Automatically Create WordPress User’ & ‘Automatically log into WordPress:’ & ‘Automatically log into eMember:’

Any help would be greatly appreciated!

Thanks

Andy

[admin]

Hi Andy, What you explained is a little strange. First, lets load a fresh copy of the membership plugin:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

Try the forgot password feature after that and let me know if you see any change.

Did you make sure that you were using the correct user’s account?

[andyW]

Hi

Well, it turns out I am a complete fool, there were two entries for the same person, with the same email address – so, sorry for wasting your time

I will take a bit more time looking into it next time!

Cheers

Andy

[Author]

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