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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – not sending confirmation emalis
Tagged: confirmation emails
Hi There
I have just found out that at some point on the 13th of May, my eMember stopped sending out confirmation emails during the sign-up process, so I have about 50 people who have failed to complete sign-up.
The problem may also be effecting estore, as those who have bought in the last week have not received confirmation emails.
I would be most grateful for you help in getting this fixed as soon as is possible!
All the very best
James
Hi James,
So it sounds like it used to send the emails but suddenly stopped.
Please go through the following information to see if any of the points mentioned affect you:
https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working