emember and estore – not receiving registration mail after purchase

[ashlager]

hi, I am not receing the registration mail after purchase.

It actualy worked for the first time.

than I deleted that user and restart the purchasing process for more testing. It stop working on 2nd 3rd…times.

I did not changes any settings.

tried the debug option. is set to “on” but not producing any records for me to send you

any suggestions ?

here is the site: [http://www.gevatrade.info]

yuda

[admin]

What are you using for your payment buttons? Are you using eStore or directly integrating it with PayPal buttons or using clickbank buttons? Post a link to the page where you have the payment buttons so I can check them.

[ashlager]

hi

I am using estore button:

[http://www.gevatrade.info/]

thanks

[admin]

Okay good. Please enable debug in eStore then do a test transaction. The following post will explain how to do that:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

The following post with video tutorials will be helpful for you too:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-and-estore-integration-troubleshooting

WP eStore and eMember integration documentation:

http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-wp-estore-integration-for-membership-payment-60

[ashlager]

hi

I reset debug and made a new transaction:

I see some failors below:

[11/10/2013 8:02 AM] – Advisory : Log file reset.

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[11/10/2013 8:03 AM] – SUCCESS :Paypal Class Initiated by 173.0.81.1 eStore Version: 7.0.0

[11/10/2013 8:03 AM] – SUCCESS :Post string : [redacted]

[11/10/2013 8:03 AM] – SUCCESS :Connection to [www.paypal.com] successfuly completed.

[11/10/2013 8:03 AM] – SUCCESS :IPN successfully verified.

[11/10/2013 8:03 AM] – SUCCESS :Creating product Information to send.

[11/10/2013 8:03 AM] – SUCCESS :Transaction Type (Buy Now/Subscribe): web_accept

[11/10/2013 8:03 AM] – SUCCESS :Deducting tax amount (0.00) from mc_gross amt

[11/10/2013 8:03 AM] – SUCCESS :Item Number: 1

[11/10/2013 8:03 AM] – SUCCESS :Item Name: מנוי פרימיום

[11/10/2013 8:03 AM] – SUCCESS :Item Quantity: 1

[11/10/2013 8:03 AM] – SUCCESS :Item Price: 0.01

[11/10/2013 8:03 AM] – SUCCESS :Item Shipping:

[11/10/2013 8:03 AM] – SUCCESS :Item Currency: ILS

[11/10/2013 8:03 AM] – SUCCESS :Value of the reference text field for this product: 3

[11/10/2013 8:03 AM] – SUCCESS :eMember integration is being used… creating member account… see the “subscription_handle_debug.log” file for details

[11/10/2013 8:03 AM] – SUCCESS :Generating encrypted download link for this product.

[11/10/2013 8:03 AM] – SUCCESS :Download Link:

מנוי פרימיום – This product does not have any downloadable content

[11/10/2013 8:03 AM] – SUCCESS :Incremental counter value for PayPal checkout: 19

[11/10/2013 8:03 AM] – SUCCESS :Applying filter – eStore_notification_email_body_filter

[11/10/2013 8:03 AM] – FAILURE :Error sending product Email (using PHP mail) to [ashlager@gmail.com].

[11/10/2013 8:03 AM] – FAILURE :Error sending notify Email (using PHP mail) to [geva34@bezeqint.net].

[11/10/2013 8:03 AM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[11/10/2013 8:03 AM] – SUCCESS :No eMember ID was passed so the user was not logged in. Quering member database to see if a user account exists for: ashlager@gmail.com

[11/10/2013 8:03 AM] – SUCCESS :Found a user account with the purchaser email address. adding this purchase to account ID: 4

[11/10/2013 8:03 AM] – SUCCESS :Product ID: 1. Current available copies value: Sales count value: 18

[11/10/2013 8:03 AM] – SUCCESS :New available copies value: New sales count value: 19

[11/10/2013 8:03 AM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[11/10/2013 8:03 AM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[11/10/2013 8:03 AM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[11/10/2013 8:03 AM] – SUCCESS :Paypal class finished.

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[mbrsolution]

Hello ashlager, your PHP mail function is not working on your server. That is what the error log is reporting. Contact your host and find out if PHP mail is enabled on your server and or you can read the following URL

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

Kind regards

[wpCommerce]

@ashlager, have you tried it with Use WordPress Mailing System option enabled in the eStore email settings? This option should be enabled by default and we strongly recommend you to use it.

[ashlager]

thanks . this one solved it

[Author]

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