WP eMember and eStore Integration Troubleshooting

[admin]

If you are integrating eStore and eMember for membership payment and having some issues then go through this troubleshooting post.

WP eStore and eMember Integration Documentation

The integration documentation is at the following URL:

http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-wp-estore-integration-for-membership-payment-60

What to Expect from the Integration (How it should work)

Watch the following video so you know what you should be expecting when you integrate eStore and eMember together.

Troubleshooting Tips

Watch the following video for various troubleshooting tips to find out where things are going wrong

Useful Troubleshooting Links

One of the main issue that the users face is that they don’t get email after the purchase (it indicates an issue with your setup). You should enable debug option in the plugin to find out what it is. The following post explains how to do that:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

If the debug file is empty after you do a test transaction then that means the plugin is not receiving notification from PayPal. You should check the following checklist to correct the issue:

https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

If all of the above is working fine and the email is still not arriving in the inbox then check the following checklist:

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

[guivisions]

Is it true that you have to use PayPal as a gateway in order to utilize the subscription option.

And is it true that to use the PayPal subscription option your members will have to create a paypal account? But if they pay a single payment they do not have to create a paypal account?

Thank you for this clarification.

[wzp]

Is it true that you have to use PayPal as a gateway in order to utilize the subscription option.

If you want to do subscriptions, known as “recurring payments,” with other payment processors; you must also get the Payment Gateway Bundle:

http://www.tipsandtricks-hq.com/wp-payment-gateway-bundle-plugin?ap_id=TheAssurer

This allows you to accept recurring paymets for Authorize.net, CCBill, Stripe, ClickBank, and PayPal pro.

And is it true that to use the PayPal subscription option your members will have to create a paypal account?

They need an account with any of the payment processors; because that is how certain subscription management functions (like cancellation) is handled.

But if they pay a single payment they do not have to create a paypal account?

Yes.

Are you trying to do something that requires untraceable, anonymous subscriptions?

[admin]

@guivisions, If you enable enhanced recurring billing option in your PayPal account (This is a premium feature of PayPal), then your users will be able to checkout without creating/having a PayPal account.

[Author]

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