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eMember – Login is working – sometimes

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Login is working – sometimes

  • This topic has 6 replies, 3 voices, and was last updated 7 years, 10 months ago by Frank.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 3, 2015 at 1:26 am #12586
    Frank
    Member

    We had to recently upgrade to php 5.4 and I’ve also upgraded to the latest current version of wp-emember. Since than, logging in for members is very hit and miss. At times they can log in without issue. Than after logging out, they try to log in and it just stays on the login screen.

    I’m not sure what’s going on but I’m stuck at this point. Any thoughts?

    Secondarily, when a member does log in, the shortcode: [wp_eMember_profile_edit_form:end] isn’t working.

    Thanks,

    Frank

    May 3, 2015 at 12:37 pm #69859
    wzp
    Moderator

    Any caching plugins?

    May 3, 2015 at 3:09 pm #69860
    Frank
    Member

    Negative.

    May 3, 2015 at 11:45 pm #69861
    admin
    Keymaster

    Is the server using a caching system on the server side?

    We don’t use that other shortcode anymore. The current shortcode list is explained here:

    https://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-shortcodes-and-functions-reference-124

    Load a fresh copy of the plugin and see if that makes a difference:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    May 5, 2015 at 3:14 am #69862
    Frank
    Member

    Good day, no caching running at all on the server. We believe on provisioning a server with the guts to do the job.

    I did figure out the problem with the command and fixed it. And I did try a fresh version of wp emember – no dice.

    The issue persists and we have users complaining blue murder. Is there any way I can send over the login credentials in a secure manner and have you take a look?

    Frank

    May 5, 2015 at 11:45 pm #69863
    admin
    Keymaster

    Hi Frank, I sent you an email so you can send me the details.

    May 6, 2015 at 4:29 pm #69864
    Frank
    Member

    I’m not sure if you did check things out but I did discover a few small things that may have been related. The site was running kstats plugin and it was really slowing the site down. I’ve since removed this plugin and logins seem to be working but I’ve had times when they work and when they didn’t work. So looking into things would probably still be a good thing.

    Thanks!

    Frank

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