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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Login is working – sometimes
We had to recently upgrade to php 5.4 and I’ve also upgraded to the latest current version of wp-emember. Since than, logging in for members is very hit and miss. At times they can log in without issue. Than after logging out, they try to log in and it just stays on the login screen.
I’m not sure what’s going on but I’m stuck at this point. Any thoughts?
Secondarily, when a member does log in, the shortcode: [wp_eMember_profile_edit_form:end] isn’t working.
Thanks,
Frank
Any caching plugins?
Negative.
Is the server using a caching system on the server side?
We don’t use that other shortcode anymore. The current shortcode list is explained here:
Load a fresh copy of the plugin and see if that makes a difference:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Good day, no caching running at all on the server. We believe on provisioning a server with the guts to do the job.
I did figure out the problem with the command and fixed it. And I did try a fresh version of wp emember – no dice.
The issue persists and we have users complaining blue murder. Is there any way I can send over the login credentials in a secure manner and have you take a look?
Frank
Hi Frank, I sent you an email so you can send me the details.
I’m not sure if you did check things out but I did discover a few small things that may have been related. The site was running kstats plugin and it was really slowing the site down. I’ve since removed this plugin and logins seem to be working but I’ve had times when they work and when they didn’t work. So looking into things would probably still be a good thing.
Thanks!
Frank