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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › emember – Logging in error on mobile version but not desktop browser
Tagged: iOS
I use emember and the login works fine on the desktop site but when using a mobile phone to login it thinks multiple people have tried to log in and errors “you have been logged out because another user has logged in to this account from another browser” which isnt true.
I do not have the Disable multiple logins checked.
Any thoughts? maybe its how my theme loads pages?
Sample login
login: test
password: password
website:
[www.subscriptionshirtclub.com]
Thanks
Shawn
I had no problems alternating logins between the stock Android browser, Chrome for Android, and Chrome desktop.
Thanks, any reason why it doesn’t work with an iPhone? I actually can’t log in to this forum either via an iphone, but I can log in via iPad to both this forum and my website.
Thanks,
Shawn
Well my first guess, because you say that one iDevice works but the other doesn’t, is if there is a difference in the iOS versions or browser versions/settings.
Also, even if you are running the same version of iOS on both devices; if there is a hardware generational difference, you may be experiencing “graceful degradation” of features:
https://support.tipsandtricks-hq.com/forums/topic/wp-lightbox-ultimate-pop-up-doesnt-work-on-iphone4
Thanks, i figured it out. I used my wife’s iPhone 5 iOS 8 and it worked but my iPhone 6 iOS 8 didn’t, it turned out i had cookies disabled on my iPhone 6. Once I enabled cookies it then worked.
Thanks,
Shawn