Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Input error: k: Format of site key was invalid
Tagged: emember registration, inspect elements, javascript errors, Member Registration, site key error
- This topic has 3 replies, 2 voices, and was last updated 11 years, 7 months ago by Peter.
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March 25, 2013 at 11:15 am #8809RachelfluteMember
Hi,
On the registration page for the site I am getting the following message; Input error: k: Format of site key was invalid. I can’t figure out what this means. Is there something I have failed to fill in correctly? What is a site key?
I am using only one level of membership which is subscriber & free membership. I have linked it to Mailchimp autoresponder, but I think the information I added for that is correct.
The url is [http://www.objectivesoul.com/join-us/registration/]
Any ideas what the problem might be?
Thanks
March 25, 2013 at 11:28 am #54633PeterMemberPlease see admin’s response here and do what he recomends:
Also, I have noticed that your site has a few JavaScript errors:
Uncaught SyntaxError: Unexpected identifier objectivesoul.com:631
Uncaught SyntaxError: Unexpected token , objectivesoul.com:981
Unsafe JavaScript attempt to access frame with URL ......, protocols and ports must match.The above are most probably caused either by your theme or another (incorrectly coded) plugin.
Please see the following link for how to debug these errors:
https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site
March 27, 2013 at 7:19 pm #54634RachelfluteMemberHi,
Thanks for your reply. I did as you said & updated/loaded the new version. I also changed the recaptcha keys & now it all seems to be working. That’s a relief!
However, I was concerned about what you mentioned about the Javascript errors on my site. I followed the link you gave & read through the instructions. I opened ‘inspect elements’, but when it sais ‘switch to console’ I lost my path. I tried to Google it but the only reference I could find to it was ‘press shift/control & J’. I tried this but it just closed the inspect elements screen.
I realize this isn’t actually related to the emembers plugin, but as I’m following the instructions on your site to resolve the matter I was wondering if you could please explain what the post means when it sais ‘switch to console’ while inspecting elements.
Thanks,
Rachel FLute
March 27, 2013 at 10:07 pm #54635PeterMemberThe ‘switch to console’ instruction simply means doing one of the following things once you have launched Firebug or Google developer tools:
1) If you are using Chrome, simply click on the little red ‘x’ at the bottom RHS of your browser. This ‘x’ signifies the number of javascript errors you have and when you click on it it will open the javascript console window with more information about the errors.
2) If you are using FF, you can switch to the javascript console screen by clicking on “Console” menu item (it should be near the “HTML” item)
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