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eMember errors and incompatible with Divi after updates

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember errors and incompatible with Divi after updates

  • This topic has 1 reply, 2 voices, and was last updated 1 year, 10 months ago by wzp.
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  • August 23, 2020 at 7:28 pm #15651
    esp
    Spectator

    After recent updates I have an incompatibility between WP eMember and Divi Theme that causes module functions to stop working on the front end; such as the mobile menu, read more, sliders (controls gone and no swipe action) and module links. I have to solve this. Both are eMember and Divi essential to the site. I had updated to WordPress 5.5 but saw on this forum that people with eMember should not upgrade to 5.5. so I rolled back my WordPress install to 5.4.2 but the problem persisted. I then reverted to the previous version of Divi but that solved nothing. There are no Divi errors but there are the following eMember errors in my debug log:

    [23-Aug-2020 18:27:35 UTC] PHP Notice: Undefined index: HTTP_USER_AGENT in /home/angiebell/www/www/wp-content/plugins/wp-eMember/wp_eMember1.php on line 15

    [23-Aug-2020 18:27:35 UTC] PHP Notice: Undefined index: REMOTE_ADDR in /home/angiebell/www/www/wp-content/plugins/wp-eMember/wp_eMember1.php on line 15

    [23-Aug-2020 18:27:36 UTC] PHP Notice: Undefined index: REMOTE_ADDR in /home/angiebell/www/www/wp-content/plugins/wp-eMember/includes/emember_utils_misc_functions.php on line 126

    August 23, 2020 at 9:35 pm #80898
    wzp
    Moderator

    Your post indicates the errors occurred after you tried updating WordPress, and DIVI; and that you have since rolled back to previous versions. Were you running the same version of eMember, before and after the attempted upgrade & rollback?

    Please do the following and let us know if you still see the issue after that:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

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