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eMember – How to change reset password notification

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › eMember – How to change reset password notification

Tagged: Forgot Password, password change notification, Password Reset

  • This topic has 4 replies, 3 voices, and was last updated 6 years, 10 months ago by clearscopedesign.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • February 20, 2016 at 4:23 pm #12949
    hvidigaljr
    Member

    Hi,

    I’d like to know how can I format the reset password notification?

    That email that contains the subject “Password Change Notification” or something similar.

    Thanks

    February 22, 2016 at 3:54 am #72590
    admin
    Keymaster

    Go to the following interface and change the reset password email:

    WP eMember Settings -> Email Settings -> Forgot Password notification

    April 27, 2016 at 5:29 am #72591
    clearscopedesign
    Participant

    Hello,

    When someone resets their password they seem to get 2 emails:

    -The eMember notification email

    -And a default WordPress email, which states, “This notice confirms that your password was changed on (Site Title). If you did not change your password, please contact the Site Administrator at (Site Admin Email)”

    Can you please tell us how we can disable this default WordPress email? It is confusing for the user to receive 2 emails when they reset their password, and we would like them to only receive the eMember email.

    Thank you!

    April 28, 2016 at 5:45 am #72592
    admin
    Keymaster

    That other email is coming from WordPress code (because you are likely using the WP User integration feature). The following post has an answer for you:

    https://support.tipsandtricks-hq.com/forums/topic/duplicate-emails-when-reset-password-link-is-used

    May 5, 2016 at 12:29 am #72593
    clearscopedesign
    Participant

    Ok got it, thank you!

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