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Duplicate Emails When Reset Password Link is Used

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Duplicate Emails When Reset Password Link is Used

Tagged: email, Forgot Password, members, multiple, password change notification, Password Reset

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 1 month ago by yllw98stng.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • April 20, 2016 at 6:17 pm #13444
    yllw98stng
    Member

    When a user clicks the “Forgot Password” link and resets their password, they are getting two emails. The first appears to be coming from the eMember plugin and the second says it is from “WordPress”, the subject is “[Blogname] Notice of Password change”, and the from address is wordpress@domain.com. I cannot figure out where to modify the second email. I have looked at every plugin that I have.

    April 20, 2016 at 6:31 pm #73081
    wzp
    Moderator

    Are you using the eMember feature, that links the eMember and WordPress accounts together? If you are then the second email text is coming from WordPress itself.

    THAT text is hardcoded into the WP core. If you want to customize it, you need a plugin, like this:

    https://wordpress.org/plugins/manage-notification-emails/

    April 28, 2016 at 6:41 pm #73082
    yllw98stng
    Member

    Thankyou! That solved it.

    Jason

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