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eMember – fancy login not working on internet explorer only

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – fancy login not working on internet explorer only

Tagged: fancy login

  • This topic has 10 replies, 4 voices, and was last updated 10 years, 1 month ago by motografik.
Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • September 30, 2014 at 5:57 am #11537
    Theo
    Spectator

    Hello, The fancy login seems to have stopped working on internet explorer (it works on all other browsers) with the latest update of your plugin and/or wordpress 4.0 … it just gets stuck at “Please wait…” …I was wondering if you could help me troubleshoot it?

    [http://electrofx.com/]

    Thanks in advance,

    Theo

    September 30, 2014 at 10:16 pm #65735
    admin
    Keymaster

    I just checked it using IE and it works fine for me. When I click on the login link in the header area, it pops up the login window fine. What version of IE are you checking with?

    October 1, 2014 at 11:58 am #65736
    Theo
    Spectator

    I am checking it with IE 11 but I honestly never use IE myself.

    I have had 4 complaints from users not being able to log in and they all say they are using IE

    October 1, 2014 at 12:00 pm #65737
    Theo
    Spectator

    also the log in window does pop-up fine in IE 11.

    Only when you click to log in it just says “Please wait…” in that pop-up window and nothing happens

    October 1, 2014 at 12:57 pm #65738
    wzp
    Moderator

    On IE 11, if I input an invalid login; after a few seconds, the “Please Wait” turns into an “Undefined” message.

    October 1, 2014 at 10:27 pm #65739
    admin
    Keymaster

    Please do the following and let me know how it goes after that:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    October 2, 2014 at 5:08 pm #65740
    Theo
    Spectator

    It was after I updated all of my plugins to the latest versions that this happened,

    so they are fresh copies

    The login I am trying is not an invalid login and the “Please Wait” stays there forever

    October 2, 2014 at 11:23 pm #65741
    admin
    Keymaster

    It is conflicting with something. Does it do the same for fanc1 login also?

    Please do the following test to find out what it is conflicting with:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    October 7, 2014 at 8:57 pm #65742
    Theo
    Spectator

    This is the fancy login only,

    This is IE 11 only

    October 7, 2014 at 11:02 pm #65743
    admin
    Keymaster

    I have tested the fancy login system in IE 11 so I know it works fine in the plugin. This issue is specific to your site only. Thats why I requested you to do the conflict test because a conflict can cause this type of issue.

    March 18, 2015 at 6:21 pm #65744
    motografik
    Member

    Theo, did you find a solution to this?

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