Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember Database updated but members not showing in WP
Tagged: emember database, emember members list
- This topic has 4 replies, 3 voices, and was last updated 11 years, 8 months ago by admin.
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February 28, 2013 at 2:17 pm #8656Dot Solutions & TechnologiesParticipant
Hey Admin!
I have this weird issue. I migrated from a live site hetl.org to a test server 198.57.134.164. I have got the estore products for the memberships already and the membership table is also imported into the database but for some reason, all but the members show up in the wp admin. The members section show pagination up to 3 but do not find any members to populate that place. I made a fresh installation of wordpress, backed up the estore and emember tables, 14 of them to be specific and then imported those in the new portal.
After the import happened, I activated both emember and estore.
Please let me know what can be the reason for this issue.
Thank you.
February 28, 2013 at 11:29 pm #54125wpCommerceModeratorHi, have you followed this method to import members to your site?
March 1, 2013 at 12:05 am #54126adminKeymasterPlease go through these posts which should help (One of the posts is for eStore but the tips mentioned there applies to any plugin):
https://support.tipsandtricks-hq.com/forums/topic/site-migration-question
March 9, 2013 at 10:51 pm #54127Dot Solutions & TechnologiesParticipantSorry for the delayed response but I had to leave the town for some work. Ok. Let me explain what I originally did. Since I was doing a few things from fresh on the IP based site, I exported all data through the wordpress exporter from hetl.org and made it live on the new IP. Before activating the emember and estore plugins, I imported all tables related to them into the new database. The estore part works perfect as it works on the original site but the member’s section does now. It does show, however that I have 79 members on the members dashboard but if I click on either of the membership levels, it returns a # next to the url and does not respond. In addition, if I go to the members section, the pagination shows 3 pages which is the same as the original site but the directory does not populate the names and details after showing that loading icon.
Just to add on, I have recently run a script on the database replacing [http://hetl.org] with the IP it is live on right now assuming that it might have caused this error.
Need help with this ASAP since I am already way behind the deadline.
Thank you and looking forward.
March 10, 2013 at 10:59 pm #54128adminKeymasterI will need to take a look at the condition of this site. I have sent you an email to get access to this site so I can check it out.
Update: loaded a fresh copy of the plugin and the members lists is now working correctly (Some files may have gotten messed up during the move).
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