eMember can't send registration emails to paid subscriptions

[maruf]

When registering for a FREE account everything works as it should.

But when someone buys a paid subscription, eMember accepts payment in PayPal, but never sends a registration email where user should click to confirm his email and edit name, etc.

Did anyone experience this before?

[Peter]

Hi,

Are you using eStore together with eMember or a plain PayPal button?

If you’re just using the plain PayPal button with eMember then please see this post and check if you have the same problem:

https://support.tipsandtricks-hq.com/forums/topic/complete-your-registration-email-not-delivered-from-paypal

If you’re using eStore with eMember, please enable debug for eStore as per this post and share the output of the subscription_handle_debug.log:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[maruf]

Hi Peter,

Thank you for your reply. After hours of troubleshooting, I found out the solution. My problem was that my PayPal was not a standard setup. I needed to disable some stuff and enable IPN, etc. That worked out for me. Otherwise, eMember is a really amazing plugin.

[Author]

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