eMember – Auto Upgrade email notification displaying {first_name}

[web_admin]

The Auto Upgrade email notification is displaying {first_name} instead of actually displaying the name of the member.

Here is what I have in the body of the email:

---

Hi, {first_name}

Your membership account has been upgraded to: {membership_level_name}

Please log into your member profile to view the details.

Thank You

---

Neither the name or the membership level displays properly in the email. It only shows the code. How can I fix this? I need to be able to tell the member what they are upgrading to.

I am using Version v8.4.7 of eMember.

[admin]

The emails that are sent in bulk doesn’t use email tag feature for a good reason. Please check this post which will explain:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-type-of-emails-where-email-tagsshortcodes-wont-work

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