Membership drip feed based on confirmation date, not join date

[markp224]

I am still waiting for a response to my issue (the original one on this post). Why can I only see Platinum Week 1 after more than 10 days? With the timing configured as explained in my post above (and shown below), I should be able to see at least 7 weeks of content. Please respond.

This is the test I set up:

I set up my test “Platinum” level on Dec. 31, 2014 and it is currently “Active”. This level should have access to Platinum Level 10 by now (because of the Auto Upgrade feature), but the only level it can access is Platinum Week 1 (Not even Week 2 which was also set to upgrade at ZERO (0) days from the Platinum level.)

Membership Level Promote to After #of Days From the Subscription Start Date

Platinum-Week 10 Etc.

Platinum-Week 9 – To Platinum Week 10 8 Day(s) After the Subscription Start Date

Platinum-Week 8 – To Platinum Week 9 7 Day(s) After the Subscription Start Date

Platinum-Week 7 – To Platinum Week 8 6 Day(s) After the Subscription Start Date

Platinum-Week 6 – To Platinum Week 7 5 Day(s) After the Subscription Start Date

Platinum-Week 5 – To Platinum Week 6 4 Day(s) After the Subscription Start Date

Platinum-Week 4 – To Platinum Week 5 3 Day(s) After the Subscription Start Date

Platinum-Week 3 – To Platinum Week 4 2 Day(s) After the Subscription Start Date

Platinum-Week 2 – To Platinum Week 3 1 Day(s) After the Subscription Start Date

Platinum-Week 1 – To Platinum Week 2 0 Day(s) After the Subscription Start Date

Platinum (VIP Premium) – To Platinum Week 1 0 Day(s) After the Subscription Start Date

Why is this NOT Auto Upgrading???

After I know the feature works correctly, I will reset the “days after” to the correct days (i.e. 7, 14, 21, 28, etc.). I don’t want my members to miss getting access to the new content.

Right now, the only test level that can access “Platinum week 18” is the level I manually set at “week 18”. In other words, if I don’t MANUALLY set the access level, it doesn’t allow access. (That is not very “automatic”.)

Thank you for your prompt response.

Dr. Mark Seng

[admin]

Hi, we made some enhancements to the secondary level feature. We just need to sort out the auto upgrading stuff for that feature. As soon as its done, I will give you a new version and it will be fine after that. I should be able to give you a new version tomorrow for this.

[markp224]

Any solution for my issue yet? (Described in detail above.) I’d like to go live soon but I can’t sell the drip content without a fix. Thank you.

Dr. Mark Seng

[admin]

I have sent an update to your email [admin@passac.net]

[Author]

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