Downloads stopping at 38MB all of a sudden

[muzza]

Some of my product downloads are quite large but they have been downloading OK; but all of a sudden I find any product file over 38MB stops downloading and of course the customer’s file is corrupt when they try to open it. The files all stop at 38649kb.

I am using WP estore Version v6.3.0

I have my files hosted on Jaguarpc and I can download the files without difficulty using FTP.

I am using WordPress 3.4.1.

I have been unable to figure why this would be so.

Appreciate any advice to resolve this issue as it is distressing to my customers and myself.

[Ivy]

See the following checklist. This will help you troubleshoot the issue you are having with your download links.

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

[muzza]

That is fine…but I have looked through the checklist and cannot see anything that may apply.

Downloads have been fine until this week, filesizes are no larger than 150mb; but all of a sudden files will not download beyond 38mb through the estore.

Also tried upgrade and now I have no estore.

All I get is “[wp_eStore_list_categories_fancy]” instead of my categories shown. All other aspects of WordPress are displaying fine.

[muzza]

Hi

I have tested the plugin on another install and using download method 6 have had the entire file downloaded. Don’t know why the method stopped working on my main site.

Problem now is after installing and reinstalling plugin update I have no pages showing only the code as in previous post.

[wzp]

Has anything on your site changed recently? Did you check this post?

https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working

Can you please post a link to the page where you have the shortcode you mentioned?

[Author]

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