Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Downloaded file size is 0 (Zero) byte or 404 error or Other file download error

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore F.A.Q/Instructions › Downloaded file size is 0 (Zero) byte or 404 error or Other file download error

Tagged: 0kb file download, Download, encrypted link, W3 Total Cache, zero file download

  • This topic has 60 replies, 12 voices, and was last updated 11 years, 2 months ago by wzp.
Viewing 61 post (of 61 total)
← 1 2 3 4 5
  • Author
    Posts
  • March 11, 2014 at 2:37 pm #20007
    wzp
    Moderator

    @Louisa,

    You really haven’t provided us with enough information about the problem for us to even begin to help you. All we can discern is that you “get a 404 error,” when you click your Download Now button.

    – Did you try to manually create a download link; using the Admin Functions? What happened?

    – Did you try to enable the eStore debugging, test, and then examine the download_manager_debug.log file? If you did that, please tell what happened and what you saw.

    – What shortcode are you using to create the buttons?

    – What version of the plugin are you using?

    – Do you have a page where we can go and click on the button to see the behavior?

  • Author
    Posts
Viewing 61 post (of 61 total)
← 1 2 3 4 5
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ