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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore F.A.Q/Instructions › Downloaded file size is 0 (Zero) byte or 404 error or Other file download error
You really haven’t provided us with enough information about the problem for us to even begin to help you. All we can discern is that you “get a 404 error,” when you click your Download Now button.
– Did you try to manually create a download link; using the Admin Functions? What happened?
– Did you try to enable the eStore debugging, test, and then examine the download_manager_debug.log file? If you did that, please tell what happened and what you saw.
– What shortcode are you using to create the buttons?
– What version of the plugin are you using?
– Do you have a page where we can go and click on the button to see the behavior?