- This topic has 35 replies, 7 voices, and was last updated 8 years, 1 month ago by
.
-
Posts
-
Thank you for deleting the password in my post above that begins “Sure, thank you …”. Could you please also delete the password in my post above that beings “I had to change it back …”? Many thanks in advance.
Hi, I am writing to follow up on the manual feature that can handle zero total cost downloads. Is it available for download somewhere?
Hi, Thank you for sending the update by email. I can’t seem to find it in my email in box. Could you please tell me what email address you sent it from?
Fill out our contact form and we will reply to it.
Alternatively, do the following:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Hi,
I was able to download the updated plugin and I uploaded it using Filezilla and then activated it. It looks great and I really like the new features!
I’m not sure what I am doing wrong but when I go to make a purchase after I fill in the the order details on the checkout page and click submit order it keeps returning me to the checkout page. I looked to see if there were any pending orders but there weren’t any.
Is there maybe something else I need to download or set up?
Thank you in advance.
There was a small bug with the payment gateway process which we fixed. We sent out an email to all the customers about it. If your photo seller plugin version is not v1.5.2 then please download a new copy of the photo seller plugin via the instructions in this link:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Hi, Thank you for your efforts so far but the plugin is still not working properly for me.
It works fine until the checkout page but I cannot get past the checkout page. After filling out the information and clicking “Submit Order,” the screen flickers and then goes back to the checkout page except the information that I typed into the form is gone and the form is blank again.
I have completely removed and reinstalled the plug in several times. Each time the newly installed version already has all of the settings that I had put into the prior version. To me, it seems like something is being left behind when I delete the WP Photo Seller program.
I have uploaded it using Filezilla. I have uploaded it using the WordPress plugin installer in the admin page. I have deleted in a variety of ways: using Filezilla, my FTP manager, and the WordPress installer.
I called my website host GoDaddy and talked with tech support to see if there was something that they could figure out on their end but, although they walked through each step with me by phone, they could not find anything.
I do not believe that I received the email you sent out to tell all the customers about the bug with the payment gateway process. I have only received emails from Tips and Tricks HQ on 10/21/13 (confirmation of original purchase and download link), 10/23/13 (with log in information), 11/6/13 (in response to a request to reset my password), 11/6/13 (the reset login information), 11/20/13 (product update), 11/21/13 (product update), 11/25/13 (product update). I believe all the product update emails were in response to requests I made via the links above. I believe I requested at least one each of the manual and automatic updates.
I have set up a test gallery that is not password protected so you can try this out and see the problem for yourself: [http://lasvegasnba.org/photogallery/].
Thank you in advance for your attention to this issue.
Regards,
Rachel
Ok looks like there was a small bug relating to zero cost manual checkout. We have identified a fix and will make this available shortly.
We will get in touch with you soon.
Hi,
I have the same problem. Didn´t have it before. But now i get i blank space in the e-mail for the download link?
I have the 1.9.2 version.
Please help me out here!!
I think i know the problem now. I deleted “Digital” in front of each photo selection because it took up too much space when you should make the order in a mobile phone. Now i can´t remeber where i did the change ;/
I belive this link, {product_link_digital_items_only}, and the word “Digital” in the photo selection works together? Can i make a change in the link when i really don´t and need the word “Digital” in the selections?
I deleted “Digital” in front of each photo selection
I’m assuming you mean that you modified some of the code to do this?
If functionality is still broken, please download a fresh copy of the plugin:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
- You must be logged in to reply to this topic.