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Documentation for Thank you page and email after Subscription Payment?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Documentation for Thank you page and email after Subscription Payment?

Tagged: thankyou page

  • This topic has 9 replies, 4 voices, and was last updated 12 years, 5 months ago by paulcook.
Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 26, 2012 at 4:39 pm #7491
    eftnewlife
    Member

    Hallo

    i can’t find in the wpestore documentation one page or video that explain how to setup the thank you page and the email to show (the thank you page) and send (the email) to the customer after he subscribed for a membership recurring site with trial period. I just found it for the digital delivery of a product

    Thanks for helping

    Fabrizio

    September 26, 2012 at 10:21 pm #49733
    wzp
    Moderator

    Did you see this?

    http://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400

    Subscriptions can have their own thank you page.

    You use this same instruction for showing the transaction details on “Thank You” page (this works for all eStore transactions):

    http://www.tipsandtricks-hq.com/ecommerce/?p=499

    September 27, 2012 at 9:04 am #49734
    eftnewlife
    Member

    Thank you i set the thank you page and it’s working

    what i am getting mad now is to find wich one is the string to put in the email to send them to the registration page

    That string can anyway be included also in the thank you page? (for double security that the customer gets the registration link after purchase)

    Thanks

    September 27, 2012 at 10:27 am #49735
    eftnewlife
    Member

    I am testing the membership. I followed all the steps to make paypal bring the customer to go to the “thank you” page after payment. The first time it worked fine, then i tried 2 more times and it addressed to the “Autentication Required” page instead.

    (i have the “Enable Site Wide/Domain Level Lockdown” function on in eMember and the thank you page excluded from the lockdown. In fact i can access it without loggin in)

    I created a custom buyer email in WpEstore like this:

    Thank you for joining to the program…

    bla bla bla

    Complete your registration by clicking this link:

    {reg_link}

    In the email after purchase i don’t get the link but a text with the same “{reg_link}” in it

    September 27, 2012 at 12:38 pm #49736
    wzp
    Moderator

    Can you post a link to your “Thank You” page so I can investigate it?

    What version of eMember are you using?

    The registration completion link comes from the eMember plugin (not eStore plugin) as it is for a membership. Go to eMember’s settings then email settings and you can customize the email that gets sent for the registration completion email.

    Maybe these might help:

    https://support.tipsandtricks-hq.com/forums/topic/complete-registration-link-not-complate

    https://support.tipsandtricks-hq.com/forums/topic/complete-your-registration-email-not-delivered-from-paypal

    October 23, 2012 at 11:58 pm #49737
    paulcook
    Member

    Regarding the post payment thankyou page information…

    You quote this help file:

    You use this same instruction for showing the transaction details on “Thank You” page (this works for all eStore transactions):

    http://www.tipsandtricks-hq.com/ecommerce/?p=499

    Does this only work for Paypal?

    I haven’t been successful using this for Eway. Just wondering.

    cheers Paul

    October 24, 2012 at 6:21 am #49738
    admin
    Keymaster

    It works for most of the payment gateways doing shopping cart checkout. It definitely works for eWay. Are you getting sent to that “Thank You” page from eWay after a transaction?

    November 6, 2012 at 5:21 am #49739
    paulcook
    Member

    Hi Again, It does work for Eway… I didn’t have it setup properly sorry.

    Is it possible to adjust the automated message that appears. All of my sales are non-downloadable, so this doesn’t really need to be stated on the /thankyou page.

    Thanks for your help.

    cheers Paul

    November 7, 2012 at 2:46 am #49740
    admin
    Keymaster

    Yeah you can customize the customer visible messages using this option:

    https://support.tipsandtricks-hq.com/forums/topic/how-to-customize-various-textmessages-displayed-by-the-plugin

    November 28, 2012 at 2:11 am #49741
    paulcook
    Member

    OK Thanks for this.

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