June 17, 2013 at 11:38 am #9226
At [http://evidentiasoftware.com/get-the-software/] I am running WP-eStore version Version v220.127.116.11. The product Evidentia-Download is setup with Digital variations:
Operating System|Windows::as3tps://<link address>/Evidentia-Setup.exe::|MacOS::as3tps://<link address>/Evidentia.dmg::|Linux deb::as3tps://<link address>/Evidentia.deb::|Linux rpm::as3tps://<link address>/Evidentia-i386.rpm
The variation box has no extraneous white-space. I am using the shortcode [wp_eStore_fancy1 id=1] for that product.
When the email is sent to the user, no link is included:
This mail is to notify you of a product sale.
Product Name: Evidentia – Download,
Product ID: 1, 24.99,
The sale was made to xxxx xxxxxxx (email@example.com)
Evidentia – Download – xxxx-xxxx-xxxx-xxxx-xxxx
Not sure if it matters, but I have tried with and without a link populated under digital content details. The admin ‘Generate Link’ works, for every product, but only if I have a link defined under download details as well.
I also discovered that a link does not generate under admin if there are parenthesis in the product name in the variation box.June 18, 2013 at 12:02 am #56211adminKeymaster
Evidentia – Download (Windows)
First we are going to do a theme test to see if the error is coming from there. Please do the theme test mentioned in the following URL:
When you switch to the default WordPress theme, and then add the “Windows” version to the shopping cart, do you see the product name as I explained above?June 18, 2013 at 1:21 am #56212
I took a shortcut (I’m reluctant to mess with my theme settings) and disabled plugins. W3 Total Cache seems to be the conflicting plugin.
Any idea why?June 18, 2013 at 1:59 am #56213wpCommerceModerator
Hi, have you followed the instructions outlined here:
Also, did you try emptying the cache files?June 18, 2013 at 11:48 am #56214
Yes I did (to both).
It seems to b e the minify option that causes the issue.June 18, 2013 at 11:30 pm #56215adminKeymaster
I know that the minify option of the W3 Total Cache plugin works with our plugin (we use it on our site too). So a particular option in your minify settings is messed up. Did you try applying default settings on the W3 Total Cache plugin?
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