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eStore – digital product variation problem

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – digital product variation problem

Tagged: digital product variation, estore

  • This topic has 5 replies, 3 voices, and was last updated 12 years, 7 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 9, 2012 at 5:07 pm #7606
    Micke
    Member

    Hi, I can’t get the digital product variation to work.

    It says that: “This product does not have any downloadable content” and I know that the links work because I have tried them in a product without product variation.

    I wrote this in the digital product variation box:

    [removed info after troubleshooting]

    October 9, 2012 at 7:09 pm #50219
    wzp
    Moderator

    I see a few possible things wrong:

    https://support.tipsandtricks-hq.com/forums/topic/digital-variation-variation-download-link-not-visible-generating

    October 9, 2012 at 8:17 pm #50220
    Micke
    Member

    Ok, I removed the blank spaces and it now look like this, I of course also changed the coresponding files in amazon s3.

    [removed info after troubleshooting]

    But it still doesn’t work, it says: “This product does not have any downloadable content” when I try to generate a link.

    There must be a simple solution to this. Could it be a bug in my particular version, or have I forgot to fill in some other box.

    October 10, 2012 at 4:54 am #50221
    admin
    Keymaster

    What version of eStore plugin are you using? I would recommend you load a fresh copy of the plugin first and try this again:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    October 10, 2012 at 11:37 am #50222
    Micke
    Member

    My version is pretty old, about one and a half year old.

    Updating it might solve the problem but I found another solution.

    I copied all the text from the “digital product variation” box into the “download link” box and now it works. :)

    And btw it also works with spaces in the filenames.

    October 10, 2012 at 1:02 pm #50223
    wzp
    Moderator

    Yeah, you do need at least **something** valid in that box; usually the link to whatever the base variation will be.

    Spaces in the file name works but there are some server’s out there where it won’t. So it is good to not use spaces in the “File Name” as a general good practice (you don’t want to create URLs that have spaces).

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