Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

digital product delivery setting – warning given but I don't understand it

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › digital product delivery setting – warning given but I don't understand it

  • This topic has 12 replies, 4 voices, and was last updated 6 years, 10 months ago by admin.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • August 25, 2012 at 2:10 am #7244
    jojoebi
    Member

    In WP estore/Settings/Digital product delivery settings

    I have this warning message

    Download Validation Script Location : ***REDACTED***.com/wp-content/plugins/wp-cart-for-digital-products-1/

    You do not need to change this value unless you want to customize this. Can be used to customize the download URL Read More Here.

    Configuration hint for the custom_download.php file is –> $wp_home_dir = ”;

    iWARNING: Cannot locate file download.php in the eStore plugin directory.

    I have no idea what this means and how to fix it, help please!

    August 25, 2012 at 2:54 am #48689
    wzp
    Moderator

    Did you move the download.php file from the original location? Are you able to do any downloads?

    August 25, 2012 at 7:38 am #48690
    jojoebi
    Member

    Hi,

    I didn’t knowingly move anything. If I try and buy/download anything I get this message

    The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

    August 25, 2012 at 7:39 am #48691
    jojoebi
    Member

    if this helps I am using

    WP Affiliate Platform Settings v 5.0.8

    WP eStore Settings v 6.5.9

    thnaks

    August 25, 2012 at 11:45 am #48692
    wzp
    Moderator

    Regarding the eStore warning message:

    If you use the eStore –> Settings –> Admin Functions page to manually create a download link to one of your products; does that download link work, when you copy/paste it not your browser’s address bar?

    You can also reset your eStore settings to default from the Admin Functions menu which should recalculate that URL value and use the correct one.

    Regarding the paypal error message: You are receiving the PayPal error, because of of a setting you changed in your PayPal profile. Do the following to correct it:

    1. Visit the PayPal web site and sign.

    2. Under the My Account tab, click Profile. You’ll see the Profile Summary page.

    3. Click the “My Selling Tools” link.

    4. In the “Selling Online” section, click the “Update” link to the right of “Website preferences”.

    5. Partway down the Website Payment Preferences page, you’ll see a section called “Encrypted Website Payments”. Click the Off button next to “Block Non-encrypted Website Payment”.

    6. Click the Save button at the bottom of the page to save your change.

    August 27, 2012 at 12:03 pm #48693
    jojoebi
    Member

    Thank you for your help.

    the eStore thing – I manually made a download link and it all worked OK and I tried ‘buying’ a couple of products and that seemed to work OK too. Is this error message something i should be worried about?

    I didn’t reset the eStore settings because I wasn’t sure what would happen! Will I have to input all the product data for each item if I do this? I really have no idea how all this works (as if you couldn’t guess)

    The PayPal thing is fixed now, thank you for your advice,

    Jo

    August 27, 2012 at 1:19 pm #48694
    wzp
    Moderator

    If the download links are working fine then you do not need to worry about the warning.

    I was just re-reading your first post. Why does the name of the plugin directory have a “-1” in it? The problem could be that you have multiple copies of the plugin in your plugins folder. Did you recently update this plugin?

    August 8, 2018 at 7:29 am #48695
    Jonathan
    Member

    I have set up the store as per your settings.

    I have tested the product sales and the payment is going through PayPal, however I am not getting a download link.

    I can manually generate one ok.

    I can see the following error message iWARNING: Cannot locate file download.php in the eStore plugin directory.

    As per the suggestion above I have reset your eStore settings to default

    It’s still showing the error message and downloads are not working.

    August 8, 2018 at 11:54 am #48696
    wzp
    Moderator

    What version of eStore are you using? Please try this:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    August 9, 2018 at 12:05 am #48697
    admin
    Keymaster

    The following checklist is a good one to check too:

    Encrypted Download Link Issue Checklist

    https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

    Testing eStore’s Encrypted Download Link

    https://support.tipsandtricks-hq.com/forums/topic/how-to-test-wp-estore-plugin-encrypted-download-system-on-your-site

    Let me know how you go.

    August 18, 2018 at 7:55 am #48698
    Jonathan
    Member

    I have reset the E-store

    I have un-installed it and re-installed it. I have even tried it on another WP website and the same error code appears.

    I am using:

    WP eStore v8.0.5

    WordPress 4.9.8

    August 19, 2018 at 4:09 am #48699
    admin
    Keymaster

    I will take a look at your site. I have sent you an email for it.

    August 20, 2018 at 6:21 am #48700
    admin
    Keymaster

    You are using amazon S3 so you can ignore that warning. Also, your downloads are working fine. I feel your issue is that the users are not even getting an email from the system after the payment?

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ