didn't get the plugin zip file after purchase

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This topic has 3 replies, 4 voices, and was last updated 12 years, 2 months ago by wzp.

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November 5, 2010 at 9:02 pm #2177

jflanagan55
Member

I purchased the product and when I click the botton for download it downloaded a file folder and not the plugin zip file. Where do I like for it?

Thx

November 5, 2010 at 10:17 pm #26167

Ivy
Member

Hi, I sent you an email regarding this. Please let me know if you do not receive this email.

September 8, 2012 at 8:58 pm #26168

red
Member

Same happened to me? Where do I get the zip file?

September 8, 2012 at 9:01 pm #26169

wzp
Moderator

Especially if you are using a Mac; downloaded ZIP files may be presented to you as “compressed folders.” You did download a ZIP file, but your computer is showing it to you as a compressed folder.

https://support.tipsandtricks-hq.com/forums/topic/php-files

The following post should be helpful also:

https://support.tipsandtricks-hq.com/forums/topic/wordpress-plugin-install-issue-on-a-mac-using-safari-browser
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