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didn't get the plugin zip file after purchase

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › didn't get the plugin zip file after purchase

  • This topic has 3 replies, 4 voices, and was last updated 12 years, 8 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 5, 2010 at 9:02 pm #2177
    jflanagan55
    Member

    I purchased the product and when I click the botton for download it downloaded a file folder and not the plugin zip file. Where do I like for it?

    Thx

    November 5, 2010 at 10:17 pm #26167
    Ivy
    Member

    Hi, I sent you an email regarding this. Please let me know if you do not receive this email.

    September 8, 2012 at 8:58 pm #26168
    red
    Member

    Same happened to me? Where do I get the zip file?

    September 8, 2012 at 9:01 pm #26169
    wzp
    Moderator

    Especially if you are using a Mac; downloaded ZIP files may be presented to you as “compressed folders.” You did download a ZIP file, but your computer is showing it to you as a compressed folder.

    https://support.tipsandtricks-hq.com/forums/topic/php-files

    The following post should be helpful also:

    https://support.tipsandtricks-hq.com/forums/topic/wordpress-plugin-install-issue-on-a-mac-using-safari-browser

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