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Customer not receiving email with link. Stats not updating.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Customer not receiving email with link. Stats not updating.

  • This topic has 3 replies, 3 voices, and was last updated 13 years, 2 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 22, 2012 at 1:07 am #6954
    smaartaass
    Member

    I’ve searched the site and read everything. Checked my paypal profile and verified IPN enabled. Sill get IPN validation failed error. Ran a sandbox test. Here is log dump.


    [07/21/2012 8:55 PM] – SUCCESS :Paypal Class Initiated by 173.0.82.126

    [07/21/2012 8:55 PM] – SUCCESS :Post string : test_ipn=1&payment_type=instant&payment_date=17%3A50%3A03+Jul+21%2C+2012+PDT&payment_status=Completed&address_status=confirmed&payer_status=verified&first_name=John&last_name=Smith&payer_email=buyer%40paypalsandbox.com&payer_id=TESTBUYERID01&address_name=John+Smith&address_country=United+States&address_country_code=US&address_zip=95131&address_state=CA&address_city=San+Jose&address_street=123%2C+any+street&business=seller%40paypalsandbox.com&receiver_email=seller%40paypalsandbox.com&receiver_id=TESTSELLERID1&residence_country=US&item_name=something&item_number=AK-1234&quantity=1&shipping=3.04&tax=2.02&mc_currency=USD&mc_fee=0.44&mc_gross=12.34&mc_gross_1=9.34&txn_type=web_accept&txn_id=3722050&notify_version=2.1&custom=xyz123&charset=windows-1252&verify_sign=AFcWxV21C7fd0v3bYYYRCpSSRl31A0pp9y4QxnJe2Ai.wPPQAMlPgQhv&

    [07/21/2012 8:55 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

    [07/21/2012 8:55 PM] – FAILURE :IPN validation failed.

    [07/21/2012 8:55 PM] – SUCCESS :Paypal class finished.

    Thanks

    July 22, 2012 at 6:46 am #47613
    Peter
    Member

    Hi,

    Are you sure you are using paypal “sandbox” for the test? It doesn’t look like you checked the “Enable Sandbox” option in the plugin settings for that.

    Because the log you sent shows that the system was connecting to the live paypal site, ie,

    “[07/21/2012 8:55 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.”

    If you are not sure about that then please post a link to the page where you have the payment buttons and I will take a look.

    July 23, 2012 at 2:21 am #47614
    smaartaass
    Member

    You were right. I forgot to check that option on the settings page. I checked the option and tried the sandbox test again. Here are the results.

    [07/22/2012 10:16 PM] – SUCCESS :Paypal Class Initiated by 173.0.82.126

    [07/22/2012 10:16 PM] – SUCCESS :Post string : test_ipn=1&payment_type=instant&payment_date=19%3A16%3A17+Jul+22%2C+2012+PDT&payment_status=Completed&address_status=confirmed&payer_status=verified&first_name=John&last_name=Smith&payer_email=buyer%40paypalsandbox.com&payer_id=TESTBUYERID01&address_name=John+Smith&address_country=United+States&address_country_code=US&address_zip=95131&address_state=CA&address_city=San+Jose&address_street=123%2C+any+street&business=seller%40paypalsandbox.com&receiver_email=seller%40paypalsandbox.com&receiver_id=TESTSELLERID1&residence_country=US&item_name=something&item_number=AK-1234&quantity=1&shipping=3.04&tax=2.02&mc_currency=USD&mc_fee=0.44&mc_gross=12.34&mc_gross_1=9.34&txn_type=web_accept&txn_id=17723216&notify_version=2.1&custom=xyz123&charset=windows-1252&verify_sign=AHsK1fR19-8YBUfj4VcLLpqSb81qA9vgtPAcR30nMi3biyRzPSxemEPJ&

    [07/22/2012 10:16 PM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.

    [07/22/2012 10:16 PM] – FAILURE :IPN validation failed.

    [07/22/2012 10:16 PM] – SUCCESS :Paypal class finished.


    July 23, 2012 at 3:11 am #47615
    admin
    Keymaster

    Okay good.. making some progress. Lets try the following next:

    1) Please load a fresh build of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    2) Go through this checklist since you are doing sandbox testing:

    https://support.tipsandtricks-hq.com/forums/topic/plugin-testing-checklist-setup-preparation-for-testing

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