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CSV MassPay File PayPal "The payments file contains an invalid currency code."

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › CSV MassPay File PayPal "The payments file contains an invalid currency code."

Tagged: affiliate program, affiliates, payment, payout, paypal mass payment

  • This topic has 5 replies, 3 voices, and was last updated 10 years, 4 months ago by raspyni.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 1, 2013 at 3:06 pm #9021
    Holly Lisle
    Member

    Hi, folks,

    My CSV generated by the affiliate program has returned the following error message when I attempt to upload the payment: “The payments file contains an invalid currency code.”

    100% of the currency codes are USD.

    I have checked the file for any non-text characters, and it’s clean.

    I have created a manual tab-delimited file, saved as .txt, and attempted to upload that, and generated the SAME error.

    It doesn’t look like you’ve seen this before, and I am just stumped. Further, I’ve used the aff program for the past almost year, and it’s worked flawlessly every time.

    Do you have ANY clue what might be causing this error?

    Holly

    May 2, 2013 at 12:02 am #55392
    admin
    Keymaster

    Can you please verify that each line in the mass pay file has an email address and dollar amount value?

    Each line should contain 3 pieces of information, the paypal email address, the amount and the currency code. Here is an example of how it should look:

    paypaleamil[at]address.com    199.95    USD

    If one of the lines is missing a piece of information then it could mess up the structure.

    December 22, 2014 at 11:42 pm #55393
    raspyni
    Member

    I just got off the phone with PayPal and we finally got it to work.

    The file produced by your plugin didn’t look anything like what finally worked. Once I modified it to look like your example row above, it worked fine.

    To get my CSV file, I used: Option A: Affiliate Mass Payout by Outstanding Amount

    and my saved CSV file looked like this:

    Amt Currency AffUserID First Last Email Address City State Zip Country Phone TAXID

    How do I skip the modification steps I had to do and get a CSV file with just these 3 columns?

    Thank you,

    Barry

    December 23, 2014 at 12:10 am #55394
    raspyni
    Member

    Just got this from PayPal – might help others:

    I have included the only three columns we need, as well as how these should be formatted. Hopefully whomever is in control of that original document will make the necessary updates to make sure the experience is easier for others!

    Column 1: Email addresses of recipients

    Column 2: Payment amount (must be represented in a $x.xx format)

    Column 3: 3-letter currency code (no spaces should be present before or after the code)

    December 23, 2014 at 10:39 pm #55395
    admin
    Keymaster

    The CSV file is not for the mass payment. The plugin generates TWO files when you create a payment report file:

    1) The CSV/Excel file

    2) The PayPal mass payment file (it is a text file with .txt extension).

    Use the 2nd file (text file) for PayPal mass payment (it is already labelled as mass payment file).

    January 12, 2015 at 5:28 am #55396
    raspyni
    Member

    Ah this was a total oversight on my part. Even after watching the video I missed it. So sorry to have troubled you. It’s perfect – just like everything else with this plugin.

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