January 26, 2012 at 10:47 pm #5281
I’ve just built a membership site using wp eStore and wp eMember – but when doing some final testing have discovered, (and as far as I can tell from the forum it seems to be the case – eg: https://support.tipsandtricks-hq.com/forums/topic/monthly-subscriptions#post-6821), that there is not an option for a person to pay for a subscription through PayPal as a ‘guest’ – ie, using a credit or debit card without setting up a paypal account.
I have a fully verfied PayPal business account (which I originally thought was a hinderance when I was first testing), so have I misunderstood something – because on your wp eStore ‘Plugin Summary’ page, it says:
“Sell services, tangible and non-tangible products from your site. For example, you can sell digital downloads, videos, music, subscriptions, web hosting, collect membership fees, and much more.
Simplest one-click checkout through PayPal, 2Checkout, Authorize.net or Manual Payment. Customers can pay using a credit card or PayPal account.”
Any help on this would be great, if I can avoid losing potential subscribers who may not have a PayPal account, that would be good!
ThanksJanuary 27, 2012 at 5:43 am #41267
If you are using PayPal then your customers can use either the PayPal account option or the Credit card option (guest checkout). You need to contact PayPal and activate the guest checkout option for subscription payment for your account (Guest checkout for subscription is turned off by default).January 27, 2012 at 8:52 am #41268
Great, thank you for the quick response – I’ll get on to paypal straightaway
Thank youJanuary 27, 2012 at 9:26 am #41269
Hi, back again. PayPal have said that this is not the case, with my current (free) Website Payments Standard account, I need to upgrade to a (paid for) Website Payments Pro account.
I’m happy to do this, it’s not an issue now that I know, I just wanted to make you aware so that you can let others know that subscription payments can only be handled by the ‘Guest Checkout’ option if you have a paid for PayPal account.January 28, 2012 at 4:03 am #41270
Thank you for the update. They must have changed that. I know that they didn’t use to offer guest checkout at all for subscription. Then when they started to offer it, you had to turn it on in your profile. Looks like it is a paid service now?February 10, 2012 at 12:57 pm #41271
Back again with an update,
I just spoke to someone different at PayPal and I was told that I didn’t need to upgrade my account at all – but instead could have the credit/debit card option for subscription payments by activating ‘Premium Services’ on my existing Website Payments Standard account. This does not seem to be accessible through my regular profile pages, I had to log in the paypal and then search ‘Premium Services’ and set it up that way.
Go figure…February 10, 2012 at 11:12 pm #41272
Thank you for the update.August 30, 2016 at 12:10 am #41273sarabcMember
I’m trying to get this Guest Checkout option intergrated into my website (for subscription products).
Reading the above posts – do you know if it is still true that you don’t need to upgrade your account?
Do you have anymore recent information on this “Guest Checkout” setup?
SaraAugust 30, 2016 at 12:20 am #41274
You need to enable the “Enhanced Recurring Payments” feature in your PayPal account to get the guest checkout opiton for standard PayPal subscription payments.
This is a requirement from PayPal. The following post has more details:August 30, 2016 at 12:11 pm #41275sarabcMember
Ok Thanks I will check this out.
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