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Coupon code not working with category ID condition

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Coupon code not working with category ID condition

Tagged: category ID, condition, coupon

  • This topic has 6 replies, 2 voices, and was last updated 13 years, 3 months ago by Brian.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 23, 2012 at 7:27 am #5631
    Brian
    Spectator

    Hello,

    I have a coupon code for $100 with the condition “Product Category ID is equal to 1”. If I add a product from category 1 and apply the coupon, I get $100 off the price. That works great.

    But here’s where it “breaks”: I add a product from category 1 and 2. This time when I apply the coupon to the cart, the category 1 item is discounted for only $50. Basically, the coupon works on the product from category 1 while ignoring the category 2 item (which is good), but the coupon applies a $50 discount instead of the $100 it should be.

    I am running WP 3.3.1, eStore 4.2.8.

    I should also note that I have modified some of the core files, so it’s possible I may have been too aggressive in my tinkering.

    Many thanks,

    Brian

    February 23, 2012 at 9:48 pm #42219
    admin
    Keymaster

    Please load a fresh build of the plugin then post a link to the page where I can go and check this (share the coupon that I should use):

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    February 23, 2012 at 10:56 pm #42220
    Brian
    Spectator

    I’ve loaded a fresh version of the plugin and the Extra Shortcodes plugin.

    Here’s how to recreate the issue:

    – Visit http://bit.ly/ApTnqU and click “Buy Now” (this is a product in category 1)

    – Then visit http://bit.ly/wOdslV and click “Buy Now” on one of the SEO packages (this is a product in category 2)

    – In the cart, use coupon code FACEBOOKCC011

    Thanks for your help!

    February 24, 2012 at 1:53 am #42221
    Brian
    Spectator

    Hey admin,

    Just realized that I am using an outdated version. I’ve sent an upgrade request and will get back to this thread once the new version has been installed.

    February 24, 2012 at 2:40 am #42222
    Brian
    Spectator

    I’ve updated the eStore plugin to v6.4.7 and the issue persists.

    The links above can still be used to recreate the bug.

    February 24, 2012 at 9:23 am #42223
    admin
    Keymaster

    Thank you for the details. I was able to track it down (there was an issue with the fixed coupon with category ID conditions when some items in the cart is not from the same category). I have fixed this in the plugin. Please download a new build from here and check it out:

    https://support.tipsandtricks-hq.com/update-request

    February 24, 2012 at 10:12 am #42224
    Brian
    Spectator

    It works like a charm after the upgrade. I will have to limit the mods to core files so I don’t lose them when it needs upgraded. Thanks again for your help!

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