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Clicks and sales not being tracked

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate General Questions › Clicks and sales not being tracked

Tagged: links not tracking

  • This topic has 5 replies, 5 voices, and was last updated 8 years, 3 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • February 1, 2011 at 3:23 am #2612
    rrbooks
    Member

    Sometimes the clicks are tracked, but then sometimes they go back to zero. I have also not had any sales tracked. I’m using Eshop. My web is [www.rrbooks.org]

    I appreciate your help.

    Gaylyn

    February 1, 2011 at 6:12 am #28581
    amin007
    Participant

    What do you mean by “then sometimes they go back to zero”? What version of the eShop plugin are you using? Do you have the “eShop affiliate integration” plugin installed too from the following page?

    http://www.tipsandtricks-hq.com/wordpress-affiliate/wp-affiliate-platform-and-eshop-by-rich-pedley-integration-210

    May 7, 2015 at 3:17 am #28582
    ToniNelson
    Member

    I had a webinar last week with an affiliate and got 4 sales from her. I know that because paypal sent me a confirmation and she’s the first one I’ve partnered with. The problem is that none of those sales are showing up in WP affiliate. It says I have 65 clicks but no sales are showing up.

    I’m not seeing anything show up in the affiliate sales section. The affiliate is upset because she doesn’t see her sales.

    I thought I had everything set up properly so I don’t know what happened.

    May 7, 2015 at 5:11 am #28583
    admin
    Keymaster

    Please provide more info to us about your setup (see the following link):

    https://support.tipsandtricks-hq.com/forums/topic/clicks-are-tracked-but-not-the-sales

    March 9, 2017 at 3:46 am #28584
    Erica
    Member

    When people click the affiliate’s link, e.g., [http://www.MenAndLove.org/frederic]

    the WP Affiliate plugin is not tracking. It keeps showing 0 clicks.

    When I checked my Paypal button, I realized I had not put in the thank you page which is [http://www.MenAndLove.org/welcome]

    When I checked my AWeber list, I saw that I DID have the thank you page listed there.

    March 9, 2017 at 10:41 pm #28585
    admin
    Keymaster

    What is the actual affiliate link that the visitors are clicking?

    For example: the affiliate link should have “?ap_id=” in the URL. The example URL you gave me doesn’t have that so I am not sure if you are actually using a correct affiliate link to begin with.

    Have you fully watched all the video tutorials from the following page so you have some understanding of what an affiliate link is (that this plugin creates for your affiliates)?

    https://www.tipsandtricks-hq.com/wordpress-affiliate/wp-affiliate-platform-quick-setup-and-usage-video-tutorial-158

    I can see that you are trying to integrate with a paypal button. Which option from the following documentation are you using?

    https://www.tipsandtricks-hq.com/wordpress-affiliate/plain-paypal-button-and-affiliate-plugin-integration-168

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