Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › click through data registers twice
- This topic has 9 replies, 5 voices, and was last updated 6 years, 8 months ago by
Jakubsnm.
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AuthorPosts
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May 4, 2010 at 9:05 am #1170
avidly
ParticipantI’m testing the plugin and although the click throughs are tracked, they show up twice for each click. Can you help please? Thanks!
May 4, 2010 at 2:25 pm #20352amin007
ParticipantThis shouldn’t happen… I have sent you an email so I can investigate this on your site.
May 31, 2010 at 8:26 am #20353egraells
MemberHi Amin, I’m experiencinng the same issue. All referrals appear twice on the affiliate site. Did you find how to fix it?
Thanks in advance,
Esteve.
May 31, 2010 at 2:10 pm #20354amin007
ParticipantHi Esteve, I have seen this happen on a few servers so I have added a fix for this. Please request an update and it should address this issue. This link will help you with that:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
October 11, 2018 at 7:35 am #20355Jakubsnm
MemberI get this issue as well.
When I click on the referral link, it shows up as two entries in the Click Data for the same click, each a few seconds apart. One entry shows the clean URL and the other entry shows the URL with the affiliate ID and Ad ID. This also happens when I remove the Ad ID from the referral URL.
I am using Version 6.2.1
October 12, 2018 at 2:40 am #20356admin
KeymasterCan you please do the following test then tell me if the same thing happens when only the affiliate plugin is active?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
March 19, 2019 at 11:04 am #20357Jakubsnm
MemberHello,
I’m very sorry for the late reply. I’ve finally got back to setting up my affiliate program.
I found the conflicting plugin to be: https://codecanyon.net/item/country-and-mobile-redirect-for-wordpress/13554391
March 24, 2019 at 10:21 pm #20358Jakubsnm
MemberHi,
Just wondering what I can do about the click throughs registering twice please?
Thank you,
Jakub
March 25, 2019 at 4:56 am #20359admin
KeymasterThat plugin is doing something weird that I have no idea about unfortunately. Normally, if it is a popular plugin on wordPress.org, we investigate it. Have you tried the following plugin to see if that provides a similar functionality:
March 26, 2019 at 9:38 am #20360Jakubsnm
MemberThank you, I will check out the functionality of your suggested plugin. It seems to provide very similar features.
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