Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

click through data registers twice

by

Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › click through data registers twice

  • This topic has 9 replies, 5 voices, and was last updated 4 years ago by Jakubsnm.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 4, 2010 at 9:05 am #1170
    avidly
    Member

    I’m testing the plugin and although the click throughs are tracked, they show up twice for each click. Can you help please? Thanks!

    May 4, 2010 at 2:25 pm #20352
    amin007
    Participant

    This shouldn’t happen… I have sent you an email so I can investigate this on your site.

    May 31, 2010 at 8:26 am #20353
    egraells
    Member

    Hi Amin, I’m experiencinng the same issue. All referrals appear twice on the affiliate site. Did you find how to fix it?

    Thanks in advance,

    Esteve.

    May 31, 2010 at 2:10 pm #20354
    amin007
    Participant

    Hi Esteve, I have seen this happen on a few servers so I have added a fix for this. Please request an update and it should address this issue. This link will help you with that:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update

    October 11, 2018 at 7:35 am #20355
    Jakubsnm
    Member

    I get this issue as well.

    When I click on the referral link, it shows up as two entries in the Click Data for the same click, each a few seconds apart. One entry shows the clean URL and the other entry shows the URL with the affiliate ID and Ad ID. This also happens when I remove the Ad ID from the referral URL.

    I am using Version 6.2.1

    October 12, 2018 at 2:40 am #20356
    admin
    Keymaster

    Can you please do the following test then tell me if the same thing happens when only the affiliate plugin is active?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    March 19, 2019 at 11:04 am #20357
    Jakubsnm
    Member

    Hello,

    I’m very sorry for the late reply. I’ve finally got back to setting up my affiliate program.

    I found the conflicting plugin to be: https://codecanyon.net/item/country-and-mobile-redirect-for-wordpress/13554391

    March 24, 2019 at 10:21 pm #20358
    Jakubsnm
    Member

    Hi,

    Just wondering what I can do about the click throughs registering twice please?

    Thank you,

    Jakub

    March 25, 2019 at 4:56 am #20359
    admin
    Keymaster

    That plugin is doing something weird that I have no idea about unfortunately. Normally, if it is a popular plugin on wordPress.org, we investigate it. Have you tried the following plugin to see if that provides a similar functionality:

    https://wordpress.org/plugins/ip2location-redirection/

    March 26, 2019 at 9:38 am #20360
    Jakubsnm
    Member

    Thank you, I will check out the functionality of your suggested plugin. It seems to provide very similar features.

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • WP PDF Stamper Documentation
  • WP Photo Seller Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial
  • WP Photo Seller Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2023 | Tips and Tricks HQ