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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › click through data registers twice
I’m testing the plugin and although the click throughs are tracked, they show up twice for each click. Can you help please? Thanks!
This shouldn’t happen… I have sent you an email so I can investigate this on your site.
Hi Amin, I’m experiencinng the same issue. All referrals appear twice on the affiliate site. Did you find how to fix it?
Thanks in advance,
Esteve.
Hi Esteve, I have seen this happen on a few servers so I have added a fix for this. Please request an update and it should address this issue. This link will help you with that:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-do-you-get-an-update
I get this issue as well.
When I click on the referral link, it shows up as two entries in the Click Data for the same click, each a few seconds apart. One entry shows the clean URL and the other entry shows the URL with the affiliate ID and Ad ID. This also happens when I remove the Ad ID from the referral URL.
I am using Version 6.2.1
Can you please do the following test then tell me if the same thing happens when only the affiliate plugin is active?
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Hello,
I’m very sorry for the late reply. I’ve finally got back to setting up my affiliate program.
I found the conflicting plugin to be: https://codecanyon.net/item/country-and-mobile-redirect-for-wordpress/13554391
Hi,
Just wondering what I can do about the click throughs registering twice please?
Thank you,
Jakub
That plugin is doing something weird that I have no idea about unfortunately. Normally, if it is a popular plugin on wordPress.org, we investigate it. Have you tried the following plugin to see if that provides a similar functionality:
Thank you, I will check out the functionality of your suggested plugin. It seems to provide very similar features.