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Check Availability button hangs when checking affiliate usernames.

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Check Availability button hangs when checking affiliate usernames.

  • This topic has 8 replies, 5 voices, and was last updated 11 years, 10 months ago by Trovareunlavoro.it.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 27, 2009 at 11:00 pm #494
    phpoet
    Member

    On the affiliate signup page, clicking the “Check Availability” button generates a “Please wait…” message that never confirms or denies the availability of the username.

    November 28, 2009 at 12:20 am #16349
    amin007
    Participant

    This will happen if it can’t connect to the database. Did you change the location of the “Affiliate” directory?

    Please post a link to your registration page so I can check it out too.

    November 28, 2009 at 2:37 am #16350
    phpoet
    Member

    I did move the affiliate directory, but everything else is working as far as connecting to the database is concerned. Our affiliate page is here: http://www.phpurchase.com/phpoet/affiliates/

    Incidentally, I also had this exact same problem when I was signing up to be an affiliate on your site as well.

    June 12, 2010 at 6:10 am #16351
    avidly
    Participant

    I have the same problem as phpoet. Is there a solution?

    I also changed the location of the “affiliate” directory via the copy method and everything else seems to be working. And I had the same problem when signing up as an affiliate on your website as well.

    I’m using v.4.0.

    The website is: http://proseocontent.com/affiliates/

    Thanks in advance!

    June 12, 2010 at 11:19 pm #16352
    amin007
    Participant

    I just checked your “check availability” button and seems to be working fine. Remember AJAX queries gets cached in your browser so if you have recently moved the directory structure then delete your browser cache.

    June 13, 2010 at 3:33 am #16353
    avidly
    Participant

    Ah. Thanks again for the fast replies (as always) and super support! Alright, good to know that it’s just my cache. Keep up the great work!

    July 7, 2013 at 10:06 pm #16354
    Trovareunlavoro.it
    Member

    Hi,

    I’m testing the installation and I have the same problem.

    I didn’t change the location of any directory.

    If usefull, I’m using the on page affiliate solution ’cause the stand alone page doesn’t work, at the moment, with me.

    My registration page is here:

    [http://www.trovareunlavoro.it/programma-di-affiliazione/area-personale-del-programma-di-affiliazione]

    Thank you

    July 8, 2013 at 12:08 am #16355
    admin
    Keymaster

    Hi, It looks like that other issue mentioned here is actually causing this issue too:

    https://support.tipsandtricks-hq.com/forums/topic/invalid-url-error-in-general-settings

    So please get your hosting provider to sort that one out first and then the rest will start to work.

    July 8, 2013 at 5:17 pm #16356
    Trovareunlavoro.it
    Member

    Done..

    Now it works!

    Thank you!!

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