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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Change Recurring Billing Count with Variation?
Tagged: recurring billing, subscription
I would like to allow the customer to select how long their subscription will last, without them needing to go into PayPal to cancel it. (I suspect many will forget, and that will cause issues, and complaints.)
IS there a way to use the variation to set the Recurring Billing Count? or is there another method.
Hi, Your users shouldn’t choose the recurring billing count on the front end. That’s not how a subscription system usually works. For example, if you went to an established site out there that charges subscription, you will see that they give you a choice of 3-4 different options. As a visitor/customer, you click on the button that represents the option that you want.
This is how you do it when creating eStore products. You can create different products with different terms and users will select which one they want to subscribe to. For example:
a) Create a product with Recurring Billing Count of 3
b) Create a product with Recurring Billing Count of 6
c) Create a product with Recurring Billing Count of 9
d) Create a product with Recurring Billing Count of 12
Now embed a subscription button for each of the products you configured. A user will only be charged initially when they click the “Subscription” button and accepts the terms and conditions on the PayPal payment page. The user will be charged onward based on the terms they accepted (example: $5.00 for each month, for 3 installments) until they cancel the subscription or it expires.
This is not the case for our products. Subscriptions typically last between 1 and 6 months. And we have 4 products with subscriptions, and we will be adding more. So to cover it the way you suggest we will need to add 20 additional products, one for each product and subscription length. (We want to avoid the complications of having the customer cancel the subscription) This would just create a very messy subscription page.
I guess I will need to look at a different solution.