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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Cart buttons don't work in Internet Explorer
I had custom buttons, but just removed them for the gray generic button. None show in Internet Explorer, only a broken image and no link, although the buttons and links to paypal work well in Firefox and Chrome
Hi can you please send a link to where this is happening and put one of the images back up so we can take a look at it?
Cheers,
Ivy
The images are back up…http://menofanothercolor.com
Hi, I have sent you an email regarding this issue. Please let me know if you do not receive the email.
Cheers,
Ivy
Turned out that you had empty lines in the description field of that product which IE didn’t like. Please use the following HTML tag when you want to add a line break rather than placing empty space.
<br />
The above HTML tag will add a line break and you can add as many as you want.
Hi
I Have a similar issue. The add to cart function works perfectly in FF but in IE 7 and 8 (on different machines) the link doesn’t add anything to the basket it just says £your basket is empty” with no way of addidng to it…help!
Can you please post a link to the page where it’s happening?
Hi There
This appears to be resolved now. I discovered it was a caching issue on the browser and hypercache plugin on the server. Cearing both and the problem has gone away. Maybe a cache mismatch or something but it is working like a dream now. Thanks.
I have the same issue, the add to cart button does not display in IE6,7 and 8, IE9 is ok.
The other browsers work ok, and I do have a description in the product description area.
Can you offer some advice please?
Let me know if this post helps: