Can't access eStore admin in Dashboard

[robbiediggs]

Every time I try to hit manage product, or add product or any estore-related link in the Dashboard we are redirected to the website’s homepage. we’re stuck!

[admin]

I am pretty sure you have a .htaccess modification on your site which is doing this or there is a plugin that is contributing to this. This post will help you with troubleshooting ideas:

https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working

[robbiediggs]

thanks. it was WordPress Firewall 2 that was doing it. do you know of another good firewall plugin that doesn’t conflict with estore?

[admin]

I personally don’t use a security plugin because WordPress is pretty secure itself. So I don’t have a recommendation. Most of the time these *firewall* plugins don’t allow normal operation needed for an e-Commerce site. For example, the “Bad Behavior” plugin blocks payment notification from PayPal. So you just need to go through the options of that plugin and enable or turn off features that won’t allow you to communicate with the payment gateway (which is an external site). If you want to use a firewall plugin then look for a *firewall* plugin that allows you to selectively control what operations you want to enable or disable (rather than that plugin blocking everything that it thinks is dangerous).

I am not sure why you are seeing this issue with the WordPress Firewall 2 plugin though. I installed that plugin on my test site to check it out and I didn’t have any issue accessing eStore’s admin menus. Are you using the default settings of that plugin or did you customize it?

[robbiediggs]

Thanks for the response.I’m surprised to hear you say that WordPress is pretty secure, as I and thousands of others, based off of what I’ve discovered through troubleshooting research, have had several issues dating back to last August when the dreaded timthumb issue hit hard. Most people recommend having some sort of firewall plugin. Anyway, thanks for the info. Cheers!

[Author]

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