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Cannot display products or add products when Manage products is selected

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Cannot display products or add products when Manage products is selected

Tagged: cannot add any products, cannot add products, Cannot enter products, manage products

  • This topic has 5 replies, 3 voices, and was last updated 12 years, 2 months ago by dllsoftware.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • March 6, 2013 at 5:51 am #8686
    dllsoftware
    Member

    I have moved from another hosting and thats when this error started showing. I have a strange wpeStore database problem. I am using your buy now button and I am getting the following error:

    Looks like you have entered a product ID (1) that doesn’t exist in the product database. Please check your product ID value again!

    Using phpMyAdmin, the wp_wp_estore_tbl shows that there is one record in the table. The record has an id =1.

    When in the Dashboard and select Manage products, it shows that I have no products. When I attempt to add another product and save the product, nothing is saved. It will not allow me to add any products and it does not acknowledge the one product record that I have.

    Some table must be corrupted. How can I fix this problem ?

    Thanks,

    Dan

    March 6, 2013 at 10:44 pm #54233
    wpCommerce
    Moderator

    Hi, have you recently updated the plugin or imported the eStore database from another site?

    March 6, 2013 at 11:23 pm #54234
    dllsoftware
    Member

    Yes, the database was recently imported from another host. Do I have to re-install the WPeStore plugin ?

    March 7, 2013 at 12:38 am #54235
    dllsoftware
    Member

    Can you tell me what tables are out of sync and can I just delete all records in the tables and then re-enter my product – I only have one product that I am selling.

    March 7, 2013 at 2:33 am #54236
    admin
    Keymaster

    Something went wrong with your eStore database table migration. Go to “Admin Functions” menu of the eStore plugin then hit the “Remove All eStore Database Tables” button to remove all the eStore database tables.

    Now do this to load a fresh copy of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    March 7, 2013 at 5:14 am #54237
    dllsoftware
    Member

    After removing the database tables, I deactivated and reactivated the plugin. This solved the problem. I can now enter products and my buy now button works again.

    Thanks,

    Dan

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