Can I See the Reason for Email Bounces from the Downstream Servers?

[Anonymous]

Hi,

I’m not sure I’m even phrasing this question correctly

I’ve performed a test with my subscriber list asking them to download the latest free offering (squeeze form), and let me know if they receive the link email or not (inbox, spam folder or not received at all).

20-30 percent are not receiving them at all. I know that eStore is sending them from the logs, so I assume the downstream server is rejecting them.

I’d like to see the same data I can see from my autoresponder emails, i.e, which emails bounced and what reason was returned.

Is that possible?

Thanks

[wzp]

The short answer is “no.”

https://support.tipsandtricks-hq.com/forums/topic/purchase-emails-marked-as-spam

[Anonymous]

I understand. Thanks. Just to clarify, these are not link emails that are going to spam folders but ones that are never reaching their destination at all. Not even the spam folder. I’m sure the answer is the same though.

[wzp]

Correct.

[Anonymous]

This is a different issue but maybe I can just attach it here cause it’s all part of my frustration as I try to make this work smoothly.

I relased a new 7-part product yesterday. Tested and gor this email – all looks perfect:

Dear Jerry Lxxxx

Thank you for your purchase!

The James Taylor Collection x 1 – $0.01 (USD)

You can download your lessons by clicking the links below.

The James Taylor Collection –

Part 1 : [http://goo.gl/xKJEph]

Part 2 : [http://goo.gl/CfJ1r1]

Part 3 : [http://goo.gl/xxVKTZ]

Part 4 : [http://goo.gl/qAXV21]

Part 5 : [http://goo.gl/6Q8pYi]

Part 6 : [http://goo.gl/mVttVl]

Part 7 : [http://goo.gl/AOIjhk]

---

First customer to buy it gets this:

Dear Lawrence Bxxxx

Thank you for your purchase!

The James Taylor Collection x 1 – $24.97 (USD)

You can download your lessons by clicking the links below.

The James Taylor Collection –

Part 1 :

Part 2 : [http://goo.gl/657i26]

Part 3 :

Part 4 : [http://goo.gl/mPKaSz]

Part 5 : [http://goo.gl/ecrjvX]

Part 6 : [http://goo.gl/wPjsv6]

Part 7 : [http://goo.gl/MbWNtb]

What could I possibly be doing wrong?

Thanks

[admin]

Hi, Can you please disable the link shortener feature then try it again and let me know if you see any difference?

[Anonymous]

OK. Will do that now and report back.

[Author]

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