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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Can I change price or recurring payments on a product without trouble?
Tagged: Changing price
Hello,
My question may seems weird at first, but let me explain the situation.
For example, I used a product with eStore, named 1.
This a $99 with 3 recurring payments of $33 (1 payment every month)
Someone buys the product.
1 month later I changed that same product 1. I made it $114 with 2 recurring payment of $57.
Instead of creating a new product, I changed the product recurring payment settings and price.
Is it going to cause a problem to the client who paid it $99 with 3 recurring payment?
Or Paypal will remember the right payment process for that client, even though I ve changed price settings on eStore?
Basically, I m making special temporarily offer, OTO, downsell, package… sometimes, I dont need that product setting anymore, so I just changed it, instead of deleting it and creating a new one…
Should I always delete and create new products on eStore, or can I just change product settings without affecting previous customer purchase?
Looking forward to your answer.
Bertrand
Price changes only affect new customers:
https://support.tipsandtricks-hq.com/forums/topic/raising-prices-on-reoccurring-subscriptions
It is better to create a new subscription product though. Then you can use the new product ID on your landing page. The old one will just stay in the database for the existing customers.
Thanks for your reply
Bertrand