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Can I change price or recurring payments on a product without trouble?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Can I change price or recurring payments on a product without trouble?

Tagged: Changing price

  • This topic has 2 replies, 2 voices, and was last updated 10 years, 6 months ago by bertrand kervella.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • October 24, 2014 at 8:37 am #11674
    bertrand kervella
    Member

    Hello,

    My question may seems weird at first, but let me explain the situation.

    For example, I used a product with eStore, named 1.

    This a $99 with 3 recurring payments of $33 (1 payment every month)

    Someone buys the product.

    1 month later I changed that same product 1. I made it $114 with 2 recurring payment of $57.

    Instead of creating a new product, I changed the product recurring payment settings and price.

    Is it going to cause a problem to the client who paid it $99 with 3 recurring payment?

    Or Paypal will remember the right payment process for that client, even though I ve changed price settings on eStore?

    Basically, I m making special temporarily offer, OTO, downsell, package… sometimes, I dont need that product setting anymore, so I just changed it, instead of deleting it and creating a new one…

    Should I always delete and create new products on eStore, or can I just change product settings without affecting previous customer purchase?

    Looking forward to your answer.

    Bertrand

    October 24, 2014 at 12:37 pm #66324
    wzp
    Moderator

    Price changes only affect new customers:

    https://support.tipsandtricks-hq.com/forums/topic/raising-prices-on-reoccurring-subscriptions

    It is better to create a new subscription product though. Then you can use the new product ID on your landing page. The old one will just stay in the database for the existing customers.

    October 25, 2014 at 10:19 am #66325
    bertrand kervella
    Member

    Thanks for your reply :)

    Bertrand

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