Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Bulk Quantity Shipping AddOn does not work
- This topic has 19 replies, 4 voices, and was last updated 3 years, 3 months ago by admin.
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February 23, 2021 at 1:18 pm #82609KatharinaParticipant
Hi there,
installed the addon Bulk Quantity Shipping AddOn – does not work.Should calculate (for the physical products only)
1-5 products in cart: shipping costs EUR 5.00
6-10 products in cart: shipping costs EUR 10.00“Downloadable product” in the individual product is not checked.
Base shipping costs: none
Shipping cost in individual product: noneI went through roundabout 60 pages of the forum and ended way back 6 years ago. No solution. ;-(
Your assistance is very much appreciated.
Kind regards, Katharina- This topic was modified 3 years, 9 months ago by Katharina. Reason: forgotten the kind regards
February 23, 2021 at 5:30 pm #82613wzpModerator“…does not work,” how?? Please describe to us, what is happening, when you use the addon; and how “what happens” is different, from what you are expecting.
Post a URL to the page so we can go and see the issue using our browser.
February 24, 2021 at 1:03 am #82619KatharinaParticipantWell, does not work in this case means: the calculation of the shipping costs does not calculate.
In fact, I have physical goods (book), here the shipment costs should depend on how many books are ordered: 1-5 products in cart: shipping costs EUR 5.00
6-10 products in cart: shipping costs EUR 10.00This does not apply. Actually I do not see any shipping costs for the physical goods right now.
I checked all possible parameters:
defined shipping costs per physical product – in this case these shipping costs apply, not the bulk quantity shipping costs
defined base shipping costs – in this case these apply but not the bulk quantity shipping costs. Then I found a post here and followed the instructions: disabled all shipping cost (base and individual product because the addon is overriding these), but it does not override. I just don’t get the addon working.
Thanks for your assistanceFebruary 24, 2021 at 1:48 am #82623KatharinaParticipantSorry, I’ve forgotten to send the URL
[jovannelsen.de/digital-shop]The first two products are test-dummies for physical products
2222 TEST FÜR NICHT DIGITALES PRODUKT
TEST FÜR NICHT DIGITALES PRODUKTPage is not in the navigation yet, still dev mode
June 11, 2021 at 2:38 am #83141keletaParticipantHi I am new here and I have just installed Bulk Quantity AddOn on my site. After following all the instructions to insert shipping rates I found the same problem as described here. When I define shipping in the settings the charge show up in the cart. Nothing of the Bulk Quantity AddOn shipping rates show up in the cart. I cannot see any solution here. My site’s shop URL: [vallelybooks.com/shop]
CAN SOMEONE HELP PLEASE?June 11, 2021 at 8:05 pm #83144adminKeymasterPlease tell me what configuration you have set in your bulk quantity shipping addon’ settings. So I can see if there is any issue with the configuration.
June 13, 2021 at 8:40 am #83148keletaParticipantThanks in advance for your help
June 13, 2021 at 11:46 am #83149June 13, 2021 at 6:03 pm #83154keletaParticipantSorry I am still learning to use this system. Here’s another attempt:
[vallelybooks.com/wp-content/uploads/2021/06/Bulk-Quantity-Shipping-addon-settings.png]
June 14, 2021 at 7:53 am #83156keletaParticipantSubsequent to my last post I have resolved my problem with bulk quantity shipping addon. For those who may find the same problem this is what transpired:
Before I put a value in for Base Shipping Cost in the main settings nothing appeared for shipping. It was after I put in a value for shipping that shipping appeared and was according to the settings I put in in the Bulk Quantity Shipping AddOn. I am now concluding that Bulk Quantity Shipping AddOn works only if a value is put in for Base Shipping Cost in the main settings and this is overridden. `I stand to be corrected of course if this is not supposed to be how it works.My next issue now is how to put in bulk quantity shipping for other countries?
August 3, 2021 at 2:43 am #83437keletaParticipantI have been thinking that I resolved my last problem with Bulk Quantity Shipping OddOn but I am having the same problem in this new URL: [shoppingfromabroad.vallelybooks.com]
Can someone explain to me what is going on?
August 3, 2021 at 7:51 pm #83448adminKeymasterI went to that page and added the item with 4 quantity which applied a shipping of $32. It looks to be working fine to me. What is your expected outcome that is not happening (just so I know what to look for)?
August 4, 2021 at 6:41 am #83453keletaParticipantThe results are as they are because I had in the manage products a shipping cost for product 1 as $6.00 and the base shipping in the settings is $8.00. My schedule for the shipping costs as entered in the Bulk Quantity AddOn is as:
1 book – $14
2 – 3 books – $20
4 and up to 7 books – $38
8 and up to 11 books – $48
12 and up to 14 and all above – $60I would appreciate if you can explain how to fix this problem. The last time I had the problem it just sort of fixed itself. I would like to know what is happening. Thanks
August 6, 2021 at 1:49 am #83478adminKeymasterAt the moment, it looks like you are trying to use the individual product specific shipping and bulk quantity shipping at the same time? That won’t work if you are trying to use both. If a product has an individual shipping and you want to use that, then make sure to exclude that product from the bulk quantity shipping addon. That way the addon won’t override the shipping when only that product is in the cart.
Normally users who use the bulk shipping addon, they don’t specify any other shipping anywhere else. The bulk shipping applies shipping according to the configuration you set in that addon.
If the setup gets too convoluted, then our plugin won’t be able to handle that since we only do simple shipping rules.
August 8, 2021 at 6:13 pm #83491adminKeymasterIn the past I have emailed you regarding the simple shipping option available in our plugin. You never replied to my email. Anyway, I will send you another email now to get more information from you to see if I can find any clues as to what is happening on your site.
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