broken logout link sending to bad url

[v1ktor]

Not sure if its a plugin issue or what. The logout link

http://www.example.net/?event=logout sends browser to http://*.example.com

And won’t logout the user.

Any ideas why that might be happening?

[Peter]

Hi,

Check that you haven’t entered some strange URL value in the “After Logout Page (Optional)” field which is located in the eMember Settings->Pages/Forms Settings page.

You can leave this field empty and your members will be directed to the home page upon logout.

[v1ktor]

Hey Peter,

I tried both, empty and with url. It keeps sending me to that weird url.

[Peter]

Which version of eMember are you using?

If it is older than 7.6.3 can you please try loading the latest version by following the instructions here and let us know if this makes a difference:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[admin]

You most likely have another plugin that is messing up the URL value. Please post a link to the page where I can go and log in as a member then logout and see this behavior so I can try to guess the cause.

[v1ktor]

It’s the latest 7.6.4 version.

Sure, the link is http://www.projectarmy.net

Let me know if you need more access to check it out.

[admin]

Yep, it looks like you have a plugin that is messing up the redirection after a logout. This post should help you identify it:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

The behavior that I noticed can also be caused by broken code in your .htaccess file but I am guessing you didn’t modify that file? Anyway, do the above mentioned test and let me know what you find.

[v1ktor]

I went through and deactivated plugins one by one and switched themes, still gives me an error. We got nginx server, so no htaccess file and rules were setup to for wordpress to handle redirection. Maybe something is off with one of the rules?

[admin]

I sent you an email to get site access so I can check it.

[admin]

For some reason your server was adding an asterisk (*) in the URL so eMember was getting confused when it tried to redirect. We have updated the plugin’s after logout redirection code to take care of this.

[Author]

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