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Lightbox Ultimate – Amazon s3 pop up not working

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate – Amazon s3 pop up not working

Tagged: Amazon, lightbox ultimate amazon s3

  • This topic has 7 replies, 2 voices, and was last updated 10 years, 6 months ago by wpCommerce.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • April 4, 2012 at 5:31 pm #6022
    krisfeathers
    Member

    Hello

    I am trying to get my mp4 videos to play but every time it takes me to a bluehost 404 error page. When I hovered over the text link for the video its putting my domain in the the url with amazon s3 link.

    ex:

    [http://www.website.com/https://s3.amazonaws.com/media.test.com/test.MP4]

    April 5, 2012 at 1:23 am #43780
    wpCommerce
    Moderator

    Hi, Could you share the link to the page where you are using this shortcode?

    This is a good post for amazon s3 related issues:

    https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-videos-hosted-on-amazon-s3-not-playing

    April 23, 2012 at 2:13 pm #43781
    krisfeathers
    Member

    The site is [http://www.jabulavip.com/place/]

    hover on the large whhite blank area or click on it and it will pull up this:

    [http://www.jabulavip.com/place/http%3A%2F%2Fmedia.jabulavip.com.s3.amazonaws.com %2Fplace.mp4%3FAWSAccessKeyId%3DAKIAJK6VVVHZGZLKEGLA%26 Expires%3D1335190813%26Signature%3D99FhMrV9yw9uHNzUm2kYUaoKXL0%253D]

    please help

    April 23, 2012 at 11:53 pm #43782
    wpCommerce
    Moderator

    Hi, I don’t know why there is a big blank area on that page. It’s very strange.

    Are you only the using the shortocde to popup video from anchor text? Could you also post the shortcode here so I can take a look?

    April 24, 2012 at 5:44 pm #43783
    krisfeathers
    Member

    I tried both just to post the video and using an anchor text. This is the short code I used:

    [wp_lightbox_embed_protected_s3_video name=”place.mp4″ bucket=”media.jabulavip.com” width=”” height=””]

    [wp_lightbox_flowplayer_anchor_text_video link=”https://s3.amazonaws.com/media.jabulavip.com/place.MP4″ width=”640″ height=”480″ text=”Click here to open the video”]

    April 25, 2012 at 1:22 am #43784
    wpCommerce
    Moderator

    Hi, I think I just found the issue. Your Theme doesn’t seem to have any footer.

    Each lightbox ultimate shortcode requires some JavaScript codes to popup content and the plugin includes them in the footer. At this stage the shortcodes are getting filtered but they are not responsive because they don’t have the necessary JavaScript codes.

    You can learn more about it here (Example1 is happening in your case) http://www.tipsandtricks-hq.com/when-themes-go-wild-importance-of-using-a-properly-coded-wordpress-theme-2270

    September 5, 2012 at 2:06 pm #43785
    krisfeathers
    Member

    I am using genesis child theme but it doesn’t have a footer.php. Any ideas how I can get it to work?

    September 6, 2012 at 12:49 am #43786
    wpCommerce
    Moderator

    You will just have to add a wp_footer(); call after the closing </body> tag.

    You should contact your theme developer to fix this issue. It’s very important to load the JavaScript code in the footer.

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