Lightbox Ultimate – Amazon s3 pop up not working

[krisfeathers]

Hello

I am trying to get my mp4 videos to play but every time it takes me to a bluehost 404 error page. When I hovered over the text link for the video its putting my domain in the the url with amazon s3 link.

ex:

[http://www.website.com/https://s3.amazonaws.com/media.test.com/test.MP4]

[wpCommerce]

Hi, Could you share the link to the page where you are using this shortcode?

This is a good post for amazon s3 related issues:

https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-videos-hosted-on-amazon-s3-not-playing

[krisfeathers]

The site is [http://www.jabulavip.com/place/]

hover on the large whhite blank area or click on it and it will pull up this:

[http://www.jabulavip.com/place/http%3A%2F%2Fmedia.jabulavip.com.s3.amazonaws.com %2Fplace.mp4%3FAWSAccessKeyId%3DAKIAJK6VVVHZGZLKEGLA%26 Expires%3D1335190813%26Signature%3D99FhMrV9yw9uHNzUm2kYUaoKXL0%253D]

please help

[wpCommerce]

Hi, I don’t know why there is a big blank area on that page. It’s very strange.

Are you only the using the shortocde to popup video from anchor text? Could you also post the shortcode here so I can take a look?

[krisfeathers]

I tried both just to post the video and using an anchor text. This is the short code I used:

[wp_lightbox_embed_protected_s3_video name=”place.mp4″ bucket=”media.jabulavip.com” width=”” height=””]

[wp_lightbox_flowplayer_anchor_text_video link=”https://s3.amazonaws.com/media.jabulavip.com/place.MP4″ width=”640″ height=”480″ text=”Click here to open the video”]

[wpCommerce]

Hi, I think I just found the issue. Your Theme doesn’t seem to have any footer.

Each lightbox ultimate shortcode requires some JavaScript codes to popup content and the plugin includes them in the footer. At this stage the shortcodes are getting filtered but they are not responsive because they don’t have the necessary JavaScript codes.

You can learn more about it here (Example1 is happening in your case) http://www.tipsandtricks-hq.com/when-themes-go-wild-importance-of-using-a-properly-coded-wordpress-theme-2270

[krisfeathers]

I am using genesis child theme but it doesn’t have a footer.php. Any ideas how I can get it to work?

[wpCommerce]

You will just have to add a wp_footer(); call after the closing </body> tag.

You should contact your theme developer to fix this issue. It’s very important to load the JavaScript code in the footer.

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