Amazon s3 integration issue

[maheshkurmi]

I am using amazon s3 integration add for digital product delivery.

I have already set up API keys in WPestore and created product and entered url ‘https://s3.ap-south-1.amazonaws.com/simphy.com/app_downloads/How+To+Use+A+Mac+2018.pdf’

but when I tested link in admin function it gives following error

‘The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

Please tell the site administrator the problem was due to the following reason:

The file (on the server) containing your download couldn’t be opened.’

Also if i open link directly in browser response is(I am still logged in at Amazon s3 portal)

<Error>

AccessDenied

<Message>Access Denied</Message>

<RequestId>A73A6CE28F1194DB</RequestId>

<HostId>

VQ/gOLPQkJzbH8dXfM/R5flnbuoeQudVAqL1icLaf5vicYr8caaR3iE/VTSuFsr1lpn7WQkk05U=

</HostId>

</Error>

[maheshkurmi]

I get an error AWS::S3::Errors::InvalidRequest The authorization mechanism you have provided is not supported. Please use AWS4-HMAC-SHA256. when I try upload file to S3 bucket in Mumbai region.

But when I created bucket in US Standard region, all works properly.

It seems AWS Client initialisation should specify V4 in plugin. Am I correct?

Similar issue found at stackoverflow

https://stackoverflow.com/questions/26533245/the-authorization-mechanism-you-have-provided-is-not-supported-please-use-aws4

[wzp]

Have you followed the correct integration instructions?

https://www.tipsandtricks-hq.com/ecommerce/wp-estore-amazon-s3-integration-addon-4247

Also, please enable debug logs, and post the trace, from a failed attempt.

[maheshkurmi]

Thanks for reply..

As in in instruction copying url from aws (https://s3.amazonaws.com/shikharedusoft.com/simphyprg_win.jar) and pasting in download product url is not working.

but when url is replaced with as3tp://shikharedusoft.com.s3.amazonaws.com/simphyprg_win.jar, it works.

I have followed all instructions and have s3 integration plugin already activated.

Also it works only with US standard region(may be plugin needs an update?)

[wzp]

but when url is replaced with as3tp://shikharedusoft.com.s3.amazonaws.com/simphyprg_win.jar, it works.

…

Also it works only with US standard region(may be plugin needs an update?)

It “sounds like” you are using a version of eStore that is using the “old” S3 integration method. If you version of eStore is more than a few months old, please ensure it is the current version.

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

Also, what do the eStore debug log files indicate, after a failed download attempt?

[Author]

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