Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Amazon S3 downloads returning error

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Amazon S3 downloads returning error

Tagged: Amazon, S3

  • This topic has 3 replies, 2 voices, and was last updated 7 years, 9 months ago by wzp.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 28, 2017 at 2:12 pm #14191
    jonnys
    Member

    I’m using the Squeeze form to offer a free download, but when the file is linked to S3 Amazon I get this message:

    The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request. Please contact the site administrator.

    Please tell the site administrator the problem was due to the following reason:

    The file (on the server) containing your download couldn’t be opened.

    If I host the file on my server then it works fine.

    S3 is all set up with the right keys etc in eStore.

    Any ideas please?

    Thanks Jonathan

    July 28, 2017 at 3:34 pm #76111
    wzp
    Moderator

    I see you’ve been with us for awhile. There has been a recent change to the way in which Amazon S3 files are handled. If you haven’t updated eStore within the last 3 months, please upgrade:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Then follow these NEW integration instructions for s3:

    https://www.tipsandtricks-hq.com/ecommerce/wp-estore-amazon-s3-integration-addon-4247

    July 30, 2017 at 10:21 am #76112
    jonnys
    Member

    Thank you very much – that’s sorted.

    Yes have been using your excellent software for a while.

    Simple Download plugin is very good as is the plugin for SSL.

    Is there anything on eStore now that deals VAT – in terms of different rates for different EU countries?

    Thanks

    J

    July 30, 2017 at 3:32 pm #76113
    wzp
    Moderator

    You mean, something like these?

    • https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-3458

       

    • https://www.tipsandtricks-hq.com/ecommerce/wp-estore-table-rate-tax-addon-by-item-types-3690

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ