Am not receiveing emails after purchasing using 2Checkout.com

[beafields]

Hello,

I have signed up to use 2Checkout.com with your cart, as my customers were complaining about Pay Pal not letting them checkout without asking for their bank account number.

I followed your instructions and put this line of code:

http://www.blog.becomeabloggingmaniac.com/wp-content/plugins/wp-cart-for-digital-products/eStore_2co_ipn.php

into the notifications area in the blank labeled “Order Created” and checked to enable this.

I received 2 emails from 2Checkout.com saying the order went through and as the seller, I received a notification that a purchase had been made, but I did not receive the follow up emails that I want the buyer to receive.

Can someone direct me to assistance?

To be honest, I feel that I need someone to go into the WP EStore plugin and make sure I have all set up correctly. I am also having difficulty on the A Weber side of things, had to pay $150.00 for a custom parser, and it is not working either.

Thank you.

Bea Fields

Location of store page: http://blog.becomeabloggingmaniac.com/store

[amin007]

The easiest way to find out what it is going wrong after a transaction is to run a test transaction with debug enabled. This post will explain what to do:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

Make sure you reset the debug log file from the settings menu before doing the test transaction. Share the content of the “eStore_post_payment_debug.log” file after your transaction.

Not sure why you are paying someone to create AWeber parser. This instruction here tells you exactly what to do:

http://www.tipsandtricks-hq.com/ecommerce/how-to-integrate-wp-estore-with-aweber-615

[beafields]

This information talks about using the Debug option for Pay Pal…not for 2 Checkout.

Also, on A Weber, no one was getting their request to opt in, and I was getting emails back that the customer was to get, so they went in and created it for me. I did follow your instructions on the aweber link above, and it did not work.

If after trying this debug using 2Checkout, I will send you the output file (I cannot run any more tests on Pay Pal…have used every credit card I own with 7 different email addresses, and Pay Pal is now asking for bank account confirmations, and I only have one bank account). So, if this debug process requires Pay Pal, I cannot do anything about that one.

If this is not resolved, can you or someone you know be hired on a contract basis to look at this? I was so excited about this plug in, but if my customers cannot receive their automatic emails, it is not going to work for me.

Thank you for replying.

P.S….A Weber is HUGE, and they know nothing about this plugin…it may be helpful for someone with your team to contact them to see if they will add a parser to their list of integrated sites so that others don’t get pulled into this trap of paying to have a custom parser built.

[beafields]

Debug Report: 03/12/11

ipn_handle_debug.log

[03/12/2011 1:20 PM] – Advisory : Log file reset.

---

eStore_post_payment_debug.log

[03/12/2011 1:20 PM] – Advisory : Log file reset.

---

subscription_handle_debug.log

[03/12/2011 1:24 PM] – SUCCESS :Handling payment data from: 2co

[03/12/2011 1:24 PM] – SUCCESS :Retrieving order details… Key: Gateway: 2co

[03/12/2011 1:24 PM] – SUCCESS :gateway=2co, custom=coupon=ZAGXAT, txn_id=, txn_type=, transaction_subject=, first_name=, last_name=, payer_email=, num_cart_items=, subscr_id=, address= , , , , phone=, coupon_used=, eMember_username=, mc_gross=,

---

[03/12/2011 1:24 PM] – SUCCESS :Handling payment data from: 2co

[03/12/2011 1:24 PM] – SUCCESS :Retrieving order details… Key: 4d7b734bb6a10 Gateway: 2co

[03/12/2011 1:24 PM] – SUCCESS :Retrieved Item Details: 2|Blogging Jumpstart Program|1|19.5||coupon=ZAGXAT

[03/12/2011 1:24 PM] – SUCCESS :Order Received… verifying payment data.

[03/12/2011 1:24 PM] – SUCCESS :Item Number: 2

[03/12/2011 1:24 PM] – SUCCESS :Item Name: Blogging Jumpstart Program

[03/12/2011 1:24 PM] – SUCCESS :Item Quantity: 1

[03/12/2011 1:24 PM] – SUCCESS :Item Total: 19.5

[03/12/2011 1:24 PM] – SUCCESS :Item Currency: USD

[03/12/2011 1:24 PM] – FAILURE :Wrong Product Price Detected. Actual Product Price : 39

[03/12/2011 1:24 PM] – FAILURE :Paid Product Price : 19.5

[03/12/2011 1:24 PM] – SUCCESS :gateway=2co, custom=, txn_id=4416930861, txn_type=ORDER_CREATED, transaction_subject=New order created, first_name=Bea, last_name=Fields, payer_email=millennialleaders@yahoo.com, num_cart_items=2, subscr_id=4416930861, address=305 Indian Trail Drive , Southern Pines, NC 28387, USA, phone=9106926118, coupon_used=ZAGXAT, eMember_username=, mc_gross=20.00, 0=Array,

---

Subscription Handling:

[03/12/2011 1:20 PM] – Advisory : Log file reset.

---

Squeeze From Debug:

Blank page

---

download_manager_debug.log

[03/12/2011 1:20 PM] – Advisory : Log file reset.

[wzp]

Amin can address this later, when he gets in, but I noticed that your 2checkout debug log is complaining that the paid price does not match the product price. Perhaps this is causing the transaction to fail (it thinks you are being hacked?) and therefore no emails will be sent to the customer.

As far as PayPal is concerned, you could use the Sandbox mode and not have to worry about using real credit cards…

http://www.tipsandtricks-hq.com/playing-in-paypals-sandbox-2880

[beafields]

Hello,

Contacted 2Checkout. The issue is that for some reason the cart is not sending a discount with a decimal such as $19.50 to the cart. It is sending $20.00.

We made a standard purchase, and the email is coming in, but we are still not getting any type of notification from A Weber.

I have each product in the cart set to receive a request to opt in to the list associated with the product, and that email is not coming in. But, at least the email situation with 2Checkout.com is resolved.

Thank you for your help. I greatly appreciate it.

If anyone has ANY idea how to get those A Weber emails to go out, I would be so willing to sell this cart to others. I am consulting for people who want to use your cart, so if we can get this resolved, then I can happily refer others to WP E Store.

Bea Fields

[beafields]

Last piece of the puzzle is A Weber.

This video shows you what I have done.

Is there something I am missing? People are not getting the request to opt in from A Weber, and I really need that to happen so that I can market to them via RSS and through some other broadcasts.

Video here (less than 2 minutes):

http://screencast.com/t/gQS3pFdy

[amin007]

Just noticed two things from the video.

1) You do not have the “Enable parser for all lists in this account” checkbox checked. If you watch the video on this page you will see that it checks that box (this is also mentioned in the doucmentation):

http://www.tipsandtricks-hq.com/ecommerce/how-to-integrate-wp-estore-with-aweber-615

2) Your value in the “trigger rule” field of the parser is not matching with the one shown in the doc:

http://www.tipsandtricks-hq.com/ecommerce/wp-content/uploads/2009/10/new_parser_sc.gif

Do the following:

1) Temporary delete that parser or make it inactive

2) Follow the video on this page and create a new parser:

http://www.tipsandtricks-hq.com/ecommerce/how-to-integrate-wp-estore-with-aweber-615

3) Place a squeeze form on a test page and test the AWeber signup (You don’t have to go through a full checkout to test the autoresponder signup since the squeeze from does the sign up operation too).

Also, let me know what value you are using in the “From Email Address” field of eStore’s settings menu so I can check if you are entering the correct value in your trigger rule field of the parser.

[beafields]

I deleted the custom parser and created a new one that looks like the one recommended in the tutorial.

http://screencast.com/t/ohHRosdBR4I

One problem…when I go to check the box to apply the parser to all lists, it saves, but when I go back in to edit the parser, that check box is gone.

So, I suppose the only thing to do is to call A Weber on Monday to find out why this is happening.

I did a test, received the email from the Dashboard of WordPress (the email I created for the product) but still nothing from A Weber.

Bea Fields

[beafields]

Hello,

I contacted A Weber, and the parser I created IS connected to each list:

Watch this video, and you will see as the new list at the top populates, the parser IS connected to that list:

http://screencast.com/t/ryXSqqC24W

Any ideas at all as to what I need to configure inside the eStore to get this to work?

Thank you.

Bea Fields

[amin007]

Not a problem.. please do the following steps and post the content of the files mentioned in the instruction here:

WP eStore – Troubleshooting Autoresponder Signup Not Working

This will reveal if there is anything wrong in the eStore side.

[Author]

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