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affiliate plugin activated custom field tracking now side widget doesnt display

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › affiliate plugin activated custom field tracking now side widget doesnt display

Tagged: affiliate plugin, widget display

  • This topic has 9 replies, 2 voices, and was last updated 12 years, 3 months ago by worldweb.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • January 16, 2013 at 6:14 pm #8348
    worldweb
    Member

    as the topic title says I activated custom field tracking on the affiliate plugin and now my side widget doesnt display properly.

    I have a widget that I use as a menu, everything is fine on all pages except the refferals tab of the embedded affilate section (on that section the widget appears under the embedded affiliate section).

    I turned of the custom field tracking and it still doesn’t display correctly.

    Any idea why this might be happening.

    Regards

    Dave

    January 17, 2013 at 5:33 am #53097
    admin
    Keymaster

    The custom field tracking needs more space to show the info. It is likely the body of your WordPress page (where you embedded the affiliate area) is too narrow for this. If your theme is using a narrow body width then use the standalone affiliate area method (option 1) and you won’t face this issue:

    http://www.tipsandtricks-hq.com/wordpress-affiliate/setting-up-the-affiliate-viewarea-315

    If you post a link to your affiliate area with the login details of a test affiliate account I will be able to check it and confirm this for you.

    January 17, 2013 at 4:02 pm #53098
    worldweb
    Member

    I use the builder theme so I added an extra 200px to the layout so the main content area is an extra 200px and still the problem persists :)

    Yes it is embedded

    Regards

    Dave

    PS if you want to have a look you can signup and check it out here:

    uk-webdesign.org/associates-program/

    it’s only the refferals tab

    January 17, 2013 at 11:16 pm #53099
    worldweb
    Member

    sorry about that username:tips

    password:test1

    url:http://uk-webdesign.org/dashboard/associates-centre/

    Regards

    Dave

    January 17, 2013 at 11:19 pm #53100
    worldweb
    Member

    PS. on another note, I was reading about a satelite plugin for the affiliate platform, is there a page where I can purchase or download it

    January 18, 2013 at 2:41 am #53101
    admin
    Keymaster

    That paged seemed to be under eMember protection? I tried the details you shared above but it won’t let me log in.

    Regarding the satellite plugin. Please use the contact form on our site to contact us for it.

    January 18, 2013 at 3:24 am #53102
    worldweb
    Member

    very strange I did test it before i posted it

    username:tips

    password:tipstest

    Regards

    Dave

    January 19, 2013 at 3:13 am #53103
    admin
    Keymaster

    Thank you. I had a look… I can’t see any obvious issue but I am pretty sure some HTML element is not closed properly on that page which is causing this rendering issue (the widget is going below the body).

    To me it looks like you have done some customization to the affiliate plugin which may have introduced the errors. So the first thing you should do is load a fresh copy of the affiliate plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    January 19, 2013 at 3:59 pm #53104
    worldweb
    Member

    no I have never modified any any of the code to your plugins but have uploaded new versions of all 3 I got today.

    Thanks for taking the time to look into this for me

    Regards

    Dave

    January 20, 2013 at 9:13 pm #53105
    worldweb
    Member

    I changed the menu to the left.

    Regards

    Dave

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