Add to cart buttom doesn't always work

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Tagged: add to cart

This topic has 3 replies, 2 voices, and was last updated 13 years, 8 months ago by admin.

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October 12, 2011 at 9:03 pm #4531

peteandersen
Member

I have an eStore on http://www.peteandersen.dk/butik

Almost half of the times when people are trying to order, they report that the add to cart buttom doesn’t work. The item isn’t going into the basket – nothing happens…

Any ideas why?

October 13, 2011 at 12:58 am #37534

admin
Keymaster

Do you have a caching plugin active?

October 14, 2011 at 1:17 pm #37535

peteandersen
Member

Nope

October 14, 2011 at 10:58 pm #37536

admin
Keymaster

Okay.. I have tried it in Firefox, IE and Chrome but could not see the issue. Please read the following post and provide more info so I can see the issue.

https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue
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