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Add to cart buttom doesn't always work

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Add to cart buttom doesn't always work

Tagged: add to cart

  • This topic has 3 replies, 2 voices, and was last updated 13 years, 8 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 12, 2011 at 9:03 pm #4531
    peteandersen
    Member

    I have an eStore on http://www.peteandersen.dk/butik

    Almost half of the times when people are trying to order, they report that the add to cart buttom doesn’t work. The item isn’t going into the basket – nothing happens…

    Any ideas why?

    October 13, 2011 at 12:58 am #37534
    admin
    Keymaster

    Do you have a caching plugin active?

    October 14, 2011 at 1:17 pm #37535
    peteandersen
    Member

    Nope

    October 14, 2011 at 10:58 pm #37536
    admin
    Keymaster

    Okay.. I have tried it in Firefox, IE and Chrome but could not see the issue. Please read the following post and provide more info so I can see the issue.

    https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

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