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yael

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  • January 18, 2013 at 11:51 am in reply to: Client doesn't get download notification #20655
    yael
    Member

    Hi

    i have the same problem. 30% of my clients didn’t receive the email with download

    on the debug it’s write they received it

    It’s really not confortable to receive each week emails of clients that said they have paid and didn’t receive nothing

    here is the bebug if you need something else

    [01/18/2013 10:35 AM] – SUCCESS :Paypal Class Initiated by 173.0.81.1

    [01/18/2013 10:35 AM] – SUCCESS :Post string :[redacted]

    [01/18/2013 10:35 AM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

    [01/18/2013 10:35 AM] – SUCCESS :IPN successfully verified.

    [01/18/2013 10:35 AM] – SUCCESS :Creating product Information to send.

    [01/18/2013 10:35 AM] – SUCCESS :Transaction Type: Buy Now/Subscribe

    [01/18/2013 10:35 AM] – SUCCESS :Item Number: 1

    [01/18/2013 10:35 AM] – SUCCESS :Item Name: Formation Facebook pour les professionnels

    [01/18/2013 10:35 AM] – SUCCESS :Item Quantity: 1

    [01/18/2013 10:35 AM] – SUCCESS :Item Price: 69.00

    [01/18/2013 10:35 AM] – SUCCESS :Item Shipping:

    [01/18/2013 10:35 AM] – SUCCESS :Item Currency: EUR

    [01/18/2013 10:35 AM] – SUCCESS :Download Link : [redacted]

    [01/18/2013 10:35 AM] – SUCCESS :Incremental counter value for PayPal checkout: 102

    [01/18/2013 10:35 AM] – SUCCESS :Product Email successfully sent to XXX my client

    [01/18/2013 10:35 AM] – SUCCESS :Notify Email successfully sent to YYY@gmail.com.

    [01/18/2013 10:35 AM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

    [01/18/2013 10:35 AM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

    [01/18/2013 10:35 AM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

    [01/18/2013 10:35 AM] – SUCCESS :Affiliate Commission may need to be tracked. See the “eStore_post_payment_debug.log” file for more details on commission calculation

    [01/18/2013 10:35 AM] – SUCCESS :Paypal class finished.

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