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watb_team

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 5, 2014 at 11:43 am in reply to: eMember – Authorize ARB subscription NOT working for GBP currency #67201
    watb_team
    Member

    Thank you, that fixed the problem. Works perfectly now. Appreciate the speedy response, great service.

    December 4, 2014 at 3:21 pm in reply to: eMember – Authorize ARB subscription NOT working for GBP currency #67198
    watb_team
    Member

    I have identified the problem, in the post payment log:

    [12/04/2014 3:08 PM] – FAILURE :Invalid Product Currency. Expected currency: GBP, Received Currency: USD

    The plugin is sending the payment using USD but our Authorize is set to accept GBP. This has been confirmed.

    SUCCESS :Item Currency: USD

    This is despite in BOTH currency settings it is set to send GBP (estore settings and payment gateway settings).

    In the gateway log, it seems to be correct as at first it has this line:

    Item currency: GBP

    But then further down it says:

    [12/04/2014 3:27 PM] – SUCCESS :Converted cart items into eStore items array

    [12/04/2014 3:27 PM] – SUCCESS :

    Array

    (

    [0] => Array

    (

    [item_number] => 1

    [item_name] => Instructor Membership

    [quantity] => 1

    [mc_gross] => 20.00

    [mc_shipping] => 0

    [mc_currency] => USD

    [subs_product] => 1

    )

    )

    And the currency is now USD?

    December 4, 2014 at 2:50 pm in reply to: eMember – Authorize ARB subscription NOT working for GBP currency #67197
    watb_team
    Member

    Please note, we have payments working using the same Authorize account using a different plugin. So the issue is not our account, but this particular plugin or the way we have it setup.

    July 21, 2014 at 12:01 pm in reply to: WP Emember, Authorize.net ARB, Membership subscription in EURO #64511
    watb_team
    Member

    Sorry – I got it working. This was the issue:

    http://community.developer.authorize.net/t5/Integration-and-Testing/how-to-change-currency-code-to-euro-in-authorize-net-ARB-payment/td-p/29110

    May I suggest you mention this in your docs so others do not encounter the same issue.

    Thanks.

    July 21, 2014 at 11:53 am in reply to: WP Emember, Authorize.net ARB, Membership subscription in EURO #64510
    watb_team
    Member

    Could this be an issue trying to use GBP instead of USD?

    July 21, 2014 at 11:37 am in reply to: WP Emember, Authorize.net ARB, Membership subscription in EURO #64509
    watb_team
    Member

    More info:

    – Payment Gateway log shows a successful payment

    – Store shows no sales of the product

    July 21, 2014 at 11:30 am in reply to: WP Emember, Authorize.net ARB, Membership subscription in EURO #64508
    watb_team
    Member

    Please note:

    WP version 3.9.1

    eMember version 8.8.8

    eStore version 7.1.3

    paymebt gateway bundle version 1.9.4

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Viewing 7 posts - 1 through 7 (of 7 total)

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