[thk123]

Hi,

Obviously no need to apologize.

I have followed your directions, re-installed a fresh copy of the plug-in, unchecked the “Send Emails to Buyers” option, and everything now works.

Incidentally, and this may have had nothing to do with the fix, I also set the PayPal IPN notification URL to:

wp-content/plugins/wp-cart-for-digital-products/eStore_handle_subsc_ipn.php

I believe that you don’t need to set an actual path for the eStore plug-in, but I had forgotten that the old entry for the eMember IPN handling script was still in PayPal’s IPN settings, which may also have caused the email issue.

In any case, everything seems to be working now.

Thank you again for all your help.

thk

[thk123]

Hi,

OK — I have unchecked the “Send Emails to Buyer After Purchase” field, and deleted the following line from the “eStore_handle_subsc_ipn.php” file:

if (get_option('eStore_use_wp_mail'))

Unfortunately, there are still no emails sent, either from eMember or from eStore.

thk

[thk123]

Hi,

OK — I have installed your eStore plugin, which I have integrated with my eMember membership levels, and the renewal process for expired accounts now works perfectly.

Thank you!

There is now only one other issue left related to the emails that are sent by the eStore plugin — specifically, is it possible to prevent the post-payment emails that are sent by the eStore plugin? In my set-up, these eStore emails are unnecessary, as they just duplicate the eMember post-payment emails.

I have, of course, already tried to prevent the emails by un-checking the “Send Emails to Buyer After Purchase” option in the eStore settings, but this also shuts down the eMember emails, so that no emails are sent after the payment process. (When I re-check the “Send Emails to Buyer After Purchase” option, then all emails are sent again.)

I have also tried to delete all the content in the “From Email Address” and the “Email Body,” but the fields re-populate when I save the eStore settings.

thk

[thk123]

Hi,

Ah…ok, so in order for eMember renewal to work you must also use the eStore plug-in integration for the payment buttons?

I had just been using plain PayPal buttons, to keep things as simple as possible, and just assumed that since the renewal option is located in the eMember plug-in settings, that it would just work within that plug-in’s system.

I will go ahead and integrate the eStore button process, and let you know the results.

Thank you,

thk

[thk123]

Hi again,

OK — I have installed the update, v5.3.2, deactivated and re-activated the plug-in, and tested the renewal process again with an expired account.

Unfortunately, the same problem persists — the expired account remains expired, and the plug-in creates a new member account instead, and sends another “Please complete your registration” email.

Again, I have made sure that I am logged in when initiating a renewal, and double-checked all settings, which all appear to be in place after the plug-in update.

thk

[thk123]

Hi,

Email received, and I have sent the update request form. Thank you again.

thk

[thk123]

Hello again,

Sorry to re-open this issue of renewal, but I have now tested the renewal process as described above, and the system still seems to treat the renewing member as a new membership account.

Here is my current renewal experience: I have made sure to log-in to the expired account first, as you directed; at this point, the system correctly locks down the protected page content; I then follow the “Renew” link to the membership payment page; I pay via PayPal again, which confirms my payment; I then return to the site via the PayPal return to site link, but when I go to the protected page content, it continues to state that my account has expired. (I have also tried to log out and then log back in to the system, but it still claims that my account has expired.)

Meanwhile, the WP eMember plug-in has logged the renewal membership as what appears to be a new member, with no user name associated with the account; and when I check my email, I have received another “Please complete your registration” email with a link to the registration page. When I fill in the registration with my old user name and password, the system tells me that this user name is already taken. I then try a new user name, which then allows me access to the system, and WP eMember then correctly lists the new username on the Members list with what should have been the renewal account.

A couple other notes:

I am using v5.1.6 of the eMmeber plug-in.

I have double checked that the “Allow Expired Account login” option is checked, and that I have a link back to the “Membership renewal Page”, which is the same page as the my regular membership payment / join page.

Also, I am testing the system with a real PayPal account, but which is not a verified account. Could this cause the renewal failure?

Thanks for any other suggestions, and if you would like to access my set up, I’ll be glad to send the relevant information.

thk

[thk123]

Hi,

Yes — I had misunderstood the documentation, and the need to be logged in, obviously, which makes perfect sense.

And, thank you for looking in to the more tag protection. This is not a critical issue, for me anyway, so if it involves too much time, please disregard the request.

Two other, hopefully quick, questions:

1. I believe I read on another post about a possible future feature, namely, that when a user cancels a timed subscription with some time left on it, that they would be able to finish out that remaining time and not be deleted from the membership system immediately, once PayPal sends the subscription cancellation notice. Has this feature already been implemented by any chance?

2. Is it possible to embed images, for example buttons, where the protected content text appears? (E.g., “Please Login to view this Content.Not a member? Join Today!)” I suspect the image reference would have to go in the PHP files in the “lang” folder, although my understanding of PHP is rather limited, so this may not be possible.

Thank you again for your time.

thk

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