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Hi, I want to get rid of the name field too for the same reason. Using 5.9.9.6. Found the file, deleted the code exactly as you suggested but the name field in the opt-in form is still there! Did I miss something?
I have now resolved the problem. It all came down to the web host not allowing hotlinking of MP3 files, which is all too common these days. I had to host all my MP3 files elsewhere. E Store works like a charm and the masking of the download url is vital to the viability of the whole enterprise.
Thanks for the reply. My web host told me to put in a php.ini file to turn off safe mode. I did that and extended the script exec time but it made no difference. I also tried the different download methods to no avail. Now it transpires that the problem is a completely different one. The 404 error message is a telltale sign. On the face of it, it seems like it has nothing to do with how e Store works. What I’ve found out is that most web hosts out there simply do not allow “hotlinks” to MP3 files. And this creates a whole new problem that has to be surmounted for one to be able to sell MP3 downloads with e Store. No hotlinking of MP3 files means that accessible URL anywhere on my website won’t work for e Store, I have to host the files elsewhere that allows hotlinking. That, should hopefully take care of the problem.
In view of this, I have suggestions for future improvements for e Store. First of all, I wouldn’t want the files I sell to be publicly accessible on the web anyway, whether you encrypt and fake the download link or not, the fact is, the file is publicly accessible. I would have preferred to put my files in a root directory that is not accessible to the public. I would then deliver the downloads as files attached to an email that is instantly sent to the buyer. That would be safer and would also circumvent the hotlinking ban that most web hosts impose for MP3 and movie files. After all, for many of your customers who only sell a small number of ebooks, the file size is small so would work fine as email attachments. I would welcome such an additional feature with e Store.
